Process Manager

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🕒 May 13

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Dedalus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Healthcare Insurance • SaaS • Artificial Intelligence

Dedalus is a global provider of healthcare software solutions aimed at transforming and optimizing health and social care systems worldwide. Their offerings include the Continuum of Care platform, which enhances patient care through all stages, from prevention to end-of-life care, utilizing modern technologies for interoperability and integration. Dedalus supports over 7,500 healthcare organizations across 40 countries, providing electronic medical record (EMR) solutions, diagnostic results, and innovative cloud services to healthcare facilities, hospitals, and research institutions. They emphasize innovation in healthcare delivery, improving access to care and enhancing the quality of healthcare through data-driven approaches.

📋 Description

• Primary subject-matter contact for clinical processes across the entire patient and user journey • Understand and explain end-to-end processes, including upstream and downstream workflows and their dependencies • Present the standard in a customer-appropriate and consistent manner • Act as intermediary between clinical process requirements and application specialists • Document and communicate process decisions, deviations and risks, as well as the clinical project status • Enable clinical stakeholders to make informed process decisions and ensure acceptance and sustainable integration of the defined processes into daily clinical practice

🎯 Requirements

• Several years of experience in clinical practice or in process-oriented consulting for healthcare organizations, including core clinical processes and adjacent administrative areas (e.g., billing, medical controlling, quality assurance) • Solid clinical education (degree or professional qualification in healthcare), ideally complemented by qualifications in business administration (BWL), process management, or project management • Strong process and analytical skills with the ability to view processes in a structured end-to-end manner • Experience in professional concept development, process specification, and SOP creation, and knowledge of change and transformation methods in the clinical environment • Consulting-oriented personality with empathy and a consistent results focus, and a confident presence in challenging project and decision-making situations • Analytical thinking and persuasive interprofessional communication skills • High willingness to travel — approximately 60%

🏖️ Benefits

• Permanent employment contract with an attractive salary for a long-term perspective • Responsible and exciting tasks in a forward-looking industry • Full hardware and software setup for comfortable home office work • A friendly team that supports you and works in an informal, collegial manner • Current company mobile phone with dual-SIM (Android or iOS) also available for private use • Option for a discounted Deutschlandticket (Germany public transport pass) for eco-friendly commuting • Discounts on tickets for various leisure events • Group accident insurance (also covers accidents during leisure time) • Company pension scheme and time value accounts