Sales Operations Administrator

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🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dedalus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Dedalus is a global provider of healthcare software solutions aimed at transforming and optimizing health and social care systems worldwide. Their offerings include the Continuum of Care platform, which enhances patient care through all stages, from prevention to end-of-life care, utilizing modern technologies for interoperability and integration. Dedalus supports over 7,500 healthcare organizations across 40 countries, providing electronic medical record (EMR) solutions, diagnostic results, and innovative cloud services to healthcare facilities, hospitals, and research institutions. They emphasize innovation in healthcare delivery, improving access to care and enhancing the quality of healthcare through data-driven approaches.

📋 Description

• Manage approximately 2,000 requests per annum for new business and annual maintenance renewals for the UKI client base • Work with external clients, Territory Leads, Offering Sales Specialists, and Offering Leads to create client quotes • Request invoices according to contractual terms, ensuring accurate and timely invoicing to maximise company cash flow • Manage a portfolio of clients, handling new business quotes, support and maintenance contract renewals, and invoice requests • Respond promptly to sales enquiries and proposal approval requests • Liaise with relevant personnel and incorporate gathered information into proposal content • Coordinate with functional teams to create proposal documentation • Assist in developing, editing, and writing proposals and other sales-related documents • Generate monthly invoicing fees in customer records in D365 for accurate invoicing • Maintain quote-management applications for accurate reporting and timely completion of required actions • Follow up with client business contacts regarding overdue invoices, outstanding purchase orders, and signed contracts

🎯 Requirements

• Good communications skills and good interpersonal skill • Confident professional communication across all channels and stakeholder levels • Highly organised and efficient, with ability to plan, prioritise workload, and adapt to changing circumstances • Ability to work well as part of a busy team and maintain good working relationships with internal and external clients • Ability to follow Work Instructions and agreed processes • Self-confidence to seek support and manage complex requests requiring solutions outside standard processes • Advanced IT skills in Microsoft Office Applications, including Word and particularly Excel • Ability to input contractual and financial data into D365 • Analytical and problem-solving skills to identify discrepancies and ensure accuracy in financial reporting • Familiarity with CRM and ERP systems, particularly Dynamics 365 (D365), preferably • Previous healthcare/public sector experience beneficial but not essential • Experience reading contracts preferable but not essential

🏖️ Benefits

• Engaging, rewarding work experience • Culture encouraging employees to learn and innovate • Diverse and inclusive workplace commitment

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