Human Data Operations Partner, Research

🔥 24 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 13%

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Prolific

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Prolific is a platform that facilitates fast and high-quality data collection by connecting researchers with participants, including AI taskers. Researchers can launch tasks, surveys, and experiments and receive responses from a global community of over 200,000 active participants within hours. Prolific prides itself on providing accurate and detailed data while ensuring that participants are fairly rewarded for their contributions. The platform is trusted by leading academics and organizations for its flexibility, simplicity, and rapid project execution.

📋 Description

• Own the operational success of complex and high-value research customer projects • Serve as the primary participant-operations contact for Research customer teams • Manage participant acquisition, onboarding, verification, and activation for bespoke client projects • Address participant-supply gaps and align supply with customer requirements and quality standards • Develop project plans, workflows, enablement materials, playbooks, and documentation • Maintain high-quality, diverse, and optimised participant pools • Optimise onboarding and activation funnels to improve retention and task performance • Monitor engagement and quality metrics to drive improvements • Contribute to participant upskilling programmes and certification processes • Collaborate with product, data, science, customer success, and product management teams • Transform manual processes into scalable, technology-driven solutions • Communicate operational changes and support adoption across the business • Contribute to Research supply strategy and long-term vertical-growth roadmap discussions

🎯 Requirements

• Experience in operations, ideally in marketplace or platform environments • Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment • Strong project management skills, with attention to detail and operational execution • Experience implementing and optimising processes to improve efficiency and scalability • Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot • Exceptional communication and documentation skills, with a track record of stakeholder enablement • Confidence with data analysis and operational metrics to support decision-making and continuous improvement • Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms • Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation

🏖️ Benefits

• Competitive salary • Benefits • Remote working • Access to Prolific’s human data platform • Opportunities for groundbreaking research

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