Senior Implementation Consultant

🔥 13 minutes ago

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Degreed

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

💰 Venture Round on 2021-07

Education • Artificial Intelligence • SaaS

Degreed is an AI-driven learning experience platform designed to deliver effective skills-first learning solutions. It partners with leading vendors to enhance continual learning processes and create skill-building solutions for employees from onboarding through retention. Degreed offers a comprehensive platform that includes learning management, skill data analysis, and modern, collaborative academic experiences designed to boost workforce productivity and proficiency. With its focus on AI and personalized learning strategies, Degreed supports businesses in identifying skill gaps, customizing learning experiences, and fostering a learning culture to drive workforce transformation. Degreed aims to help companies harmonize skill data across different systems and ensure employees are upskilled and ready to tackle new challenges in a rapidly changing business environment.

📋 Description

• Lead end-to-end implementations for enterprise customers, owning platform configuration across Degreed platform solutions • Facilitate discovery workshops defining learning strategy, AI use cases, and measurable outcomes • Partner with Technical Consultants on integration strategy, including SSO, HRIS feeds, and content integrations • Monitor implementation health, surface risks early, and manage escalations with minimal oversight • Own project plans, RAID logs, and executive status reporting • Manage scope and change requests across technical, functional, and business audiences • Identify opportunities for expanded services or additional platform adoption with the Revenue team • Run project retrospectives and convert lessons learned into delivery improvements • Mentor Implementation Consultants on configuration, delivery practices, and client communication • Build reusable playbooks and enablement content • Contribute at least one tested AI-driven delivery or client-experience improvement idea per quarter • Advocate for data hygiene practices supporting reliable AI-assisted analysis

🎯 Requirements

• Strong track record steering complex implementations and managing direct delivery for large-scale enterprise clients in professional services • Ability to coordinate initiatives and own multiple concurrent workstreams across functional, technical, and business stakeholders • Proven expertise directing multi-stream SaaS initiatives during sophisticated rollouts • Fluency translating platform capabilities into business strategy for VP- and C-level audiences • Working knowledge of LMS, LXP, content providers, skills platforms, and HRIS data exchange • Understanding of AI-enabled feature use cases and measurable success criteria within enterprise governance frameworks • Proficiency identifying delivery risks early and negotiating scope changes • Skill facilitating discovery sessions with client stakeholders • Proven ability to integrate AI tools into daily configuration, client-material, research, and progress-tracking tasks • Experience implementing Degreed or similar learning experience platforms is nice to have • Background in Learning & Development strategy or organizational change management is nice to have • Familiarity with HR technology ecosystems and enterprise data integrations is nice to have • Experience delivering implementations in North American and Latin American markets is nice to have • Proficiency in a language beyond English is nice to have • PMP, PRINCE2, or Agile certification is nice to have

🏖️ Benefits

• Comprehensive benefits package designed to support well-being, growth, and success • Flexible work arrangements • Virtual collaboration using tools like Zoom and Slack • Inclusive and adaptable work environment • Reasonable accommodations for applicants with disabilities