Account Manager

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🕒 April 12

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digiLab

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $2.6M Seed on 2025-01

Artificial Intelligence • SaaS • B2B

digiLab is an AI company that provides a trustworthy, explainable AI platform called the Uncertainty Engine and accompanying AI delivery and R&D services. The company specialises in probabilistic machine learning and uncertainty quantification to help organisations and governments make high‑stakes decisions from sparse, incomplete, or uncertain data, and deploys solutions for safety‑critical sectors such as advanced energy, critical infrastructure, cybersecurity, and environment. digiLab combines a SaaS platform with expert data‑science consulting to accelerate time‑to‑value for enterprise and public-sector clients.

📋 Description

• Owning a key account or portfolio of accounts, developing and executing strategic account growth plans in line with company and sector aims to meet and exceed revenue targets. • Building strong stakeholder relationships with technical and non-technical buyers (e.g., CTOs, Heads of R&D, Systems Engineers) within the key account and the relevant wider ecosystem or sector, as appropriate. • Interact with the product and engineering teams to provide customer and sales insights and work with customer services post-sale to drive retention and expansion.

🎯 Requirements

• Substantial experience in enterprise B2B software as an Account Manager or in customer facing Business Development, Customer Success, Sales Engineering ideally in a high-growth setting. • Exceptional communication skills and the ability to navigate complex stakeholders. • A strong entrepreneurial mindset with the ability to spot opportunities and turn them into sales growth. • Previous experience as a Sales Executive would be an advantage. • Technical domain expertise within one or more advanced engineering fields (like aerospace or nuclear engineering). • Experience performing data analysis or data science. • Python experience and modelling capabilities would be an asset.

🏖️ Benefits

• 4-day working week • Competitive Salary • BUPA private health care (via salary sacrifice) • Company Cashplan • Cycle to work scheme • Referral Program • Company Events • Discretionary EMI scheme (eligible to be considered after one year with the company; participation is not guaranteed and is entirely at the company's discretion.)