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Sales Operations Manager

🔥 1 minute ago

🌐 United Kingdom, Portugal, +4 more countries – Remote

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💵 €77k - €110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 1%

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Logo of Docker, Inc

Docker, Inc

51 - 200 employees

💼 Consulting

☁️ SaaS

💰 $105M Series C on 2022-03

Consulting • SaaS

Docker, Inc is a company that simplifies the lives of developers by tackling the complexity of app development. They offer tools that allow developers to bring their ideas to life through containerization and orchestration, making the development process easier and more efficient. Docker's products, including Docker Desktop and Docker Hub, are widely adopted by millions of developers worldwide, enhancing workflows and providing an integrated development pipeline.

📋 Description

• Support the global Sales leadership team, focusing on EMEA and APAC • Design and maintain territory and segmentation models • Document account engagement models • Support forecasting and pipeline inspection and ensure forecast hygiene and accuracy in Gong • Help manage GTM quota and compensation models • Assist with fiscal year planning • Partner with BDR, SE, TAM, Renewals, and Channel Operations owners on aligned processes, quotas, and territories • Manage and prioritize key projects from requirements scoping through rollout • Write business requirement documents • Collaborate with cross-functional teams and the business systems team to build, test, and roll out processes • Manage and maintain the sales technology stack and vendor relationships • Optimize sales processes and deal flow from lead generation through closure and renewal • Implement continuous process improvements • Analyze data and provide insights and recommendations to leadership • Build relationships with GTM stakeholders • Contribute to data quality, standardization, controls, reporting, and forecasting • Report to the Director of Sales Operations

🎯 Requirements

• 4+ years of experience in Sales Operations • Experience working for a high-growth software/SaaS company • Experience in territory and segmentation design, quota modelling, and fiscal year planning • Experience in forecasting and pipeline management • Knowledge of project management, including project plans, business requirement documents, business summaries, and user acceptance testing • Track record of defining operational processes and collaborating with technology teams to implement projects successfully • Technical proficiency with Google Suite, Salesforce, Gong, ZoomInfo, RingLead, and LinkedIn Sales Navigator • Strong analytical skills and experience with data analysis and reporting tools • Experience in one or more of BDR, Renewals, TAM, SE, SA, Customer Experience, Channel, or Provisioning operations • Ability to think strategically and translate business needs into actionable plans • Comfortable with cross-functional collaboration • Ability to work autonomously • Experience building AI agents is an additional attribute • Docker does not offer visa sponsorship for this role • Must be legally authorized to work in the country where applying

🏖️ Benefits

• Remote-first work from home • Flexible schedule • Generous PTO • Quarterly Whaleness Days • End-of-year Whaleness break • Home office support • Technology stipend equivalent to US$100 net per month • Annual learning and development stipend for conferences, courses, certifications, and continued learning • 16 weeks of paid parental leave after six months of employment • Equity for all full-time employees • Medical benefits • Retirement benefits • Paid holidays • Docker swag • Equipment setup and collaborative training program during onboarding

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