Operations Officer

Job not on LinkedIn

🔥 6 minutes ago

🇬🇧 United Kingdom – Remote

💵 £30.2k - £35.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of The Duke of Edinburgh's Award

The Duke of Edinburgh's Award

201 - 500 employees

Founded 1956

🤲 Charity

📚 Education

Charity • Education

The Duke of Edinburgh's Award is a UK-registered charity that runs a youth personal-development programme for 14–24-year-olds. It delivers tiered Awards (Bronze, Silver, Gold) focused on volunteering, skills, physical activity and outdoor expeditions, and provides resources, training and support for participants, leaders and partner organisations. The charity also raises funds, recruits volunteers, partners with schools and community groups, and provides branded merchandise and online tools to support participation and delivery.

📋 Description

• Manage a portfolio of Licensed Organisations, primarily schools, colleges, local authorities, charities, youth groups, pupil referral units and youth justice settings • Provide day-to-day support, guidance and training to organisations delivering DofE programmes • Build strong relationships, support programme growth and drive participation • Help young people, particularly those facing barriers to participation, benefit from DofE programmes • Complete a comprehensive handover and take ownership of the assigned portfolio • Build and maintain positive relationships with Licensed Organisations • Deliver induction, training and development opportunities for DofE staff and volunteers • Develop and implement action plans with partners • Monitor performance, participation and targets using DofE management systems and reporting tools • Conduct regular online and face-to-face meetings with Licensed Organisations • Support licence reviews and contribute to licensing new organisations • Increase participation among marginalised and underrepresented groups • Assist with grant applications, project monitoring and reporting • Support national DofE events, including occasional overnight stays and weekend working • Collaborate with colleagues across the UK on projects and working groups • Support delivery of the DofE strategy and England business plan

🎯 Requirements

• Excellent relationship-building skills with a wide range of stakeholders • Strong communication and influencing abilities • Ability to work independently and contribute effectively as part of a team • Outstanding organisational and administrative skills • Ability to manage competing priorities • Excellent written communication, proofreading and editing skills • Strong presentation and facilitation skills, online and in person • Solution-focused approach and confidence to challenge poor practice • Ability to analyse data, identify trends and take appropriate action • Good IT skills, including proficiency in Microsoft Office applications • Full UK driving licence • Access to a vehicle during the working week • Willingness to travel regularly across the portfolio area • Live within or close to the portfolio area • Enhanced Disclosure and Barring Service check, including references covering gaps in employment/education • Eligibility to work in the UK • Completion of a health check

🏖️ Benefits

• Generous pension contribution • Employee assistance programme • Healthcare cash plan • Volunteer leave • 25 days holiday plus Bank Holidays • Additional 3 days paid leave between Christmas and the New Year • Option to buy additional annual leave • Benefits discount website • Death in service benefit of 4 x salary • Incapacity benefit • Generous family leave • Sick leave • Comprehensive handover period • Remote work from home when not attending meetings, events or visits • Geographical allowance of 7%, capped at £4,000 per annum, subject to eligibility

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