Global Key Account Director

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🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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DS Smith

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1940

Packaging • Recycling • Sustainability

DS Smith is a provider of sustainable packaging solutions, paper products, and recycling services. The company focuses on innovation in packaging to support a circular economy, aiming to use recyclable materials and reduce plastic waste. DS Smith operates internationally, offering packaging for various industries, including consumer goods, industrial solutions, and retail. It emphasizes environmental sustainability and community engagement through strategic initiatives and partnerships. Additionally, DS Smith provides end-to-end retail services and advanced packaging systems.

📋 Description

• Own full accountability for global account performance, ensuring delivery against commercial, operational and contractual commitments • Define and execute a clear account strategy, aligning cross-functional and international teams to deliver against shared priorities • Build and maintain strong, senior-level relationships with our partners stakeholders, positioning the business as a trusted, value-adding partner • Use data, market understanding and commercial judgement to identify growth opportunities, innovation pipelines and efficiency gains • Lead global teams across multiple disciplines to deliver consistent, high-quality execution across markets • Drive P&L performance, including forecasting, margin optimisation, and financial planning • Translate customer needs into scalable, commercially viable solutions, ensuring long-term partnership success • Lead performance reviews, governance, and continuous improvement activity to drive sustained results • Foster a high-performance culture, with clear accountability, strong collaboration and a focus on outcomes

🎯 Requirements

• Significant experience in senior key account or commercial leadership roles within matrix organisations • Proven ability to manage and grow large, strategic customer relationships on a global scale • Strong commercial and financial acumen, with experience owning P&L and delivering against ambitious growth targets • Strong business insight, using data, market understanding and customer knowledge to shape decisions and unlock value • Ability to align teams and priorities across geographies, ensuring focus, clarity and delivery • Knowledge of Design and Shopper Strategy would be desirable

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development