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Key Account Manager

🔥 6 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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đź‘» Ghost score 10%

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Logo of DS Smith

DS Smith

10,000+ employees

Founded 1940

🍽️ Food & Beverage

📦 Logistics

đź’Ľ Consulting

Food & Beverage • Logistics • Consulting

DS Smith is a provider of sustainable packaging solutions, paper products, and recycling services. The company focuses on innovation in packaging to support a circular economy, aiming to use recyclable materials and reduce plastic waste. DS Smith operates internationally, offering packaging for various industries, including consumer goods, industrial solutions, and retail. It emphasizes environmental sustainability and community engagement through strategic initiatives and partnerships. Additionally, DS Smith provides end-to-end retail services and advanced packaging systems.

đź“‹ Description

• Lead execution of account plans to secure organic revenue growth and margin improvements within existing customers • Build deep partnerships across FMCG and industrial sectors to drive customer loyalty and satisfaction • Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings • Manage account metrics and communicate precise sales volume and revenue forecasts via the CRM system • Work alongside regional sales networks and operations teams to maximise market opportunities and drive supply chain efficiencies • Manage an established portfolio of key customers across the Midlands and South West • Drive customer retention and growth through strategic account management and customer engagement • Travel regularly for client pitches, site visits, and internal stakeholder meetings across the UK

🎯 Requirements

• Proven success, knowledge, and experience in an Account Management role within FMCG • Packaging experience highly desirable • Full driving license • Ability to work independently and remotely with travel as needed • Strong business acumen and negotiation skills • Ability to deal with conflict and challenge both externally and internally • Experience analysing and initiating actions based on financial insights and understanding • Ability to build strong working relationships with colleagues, clients, and stakeholders • Ability to deliver dynamic and professional presentations

🏖️ Benefits

• Competitive salary • Discretionary bonus • Car allowance • 25 days holiday plus bank holidays • Pension scheme • Life assurance • Income protection • Employee Assistance Programme • Employee Discounts • Cycle to work scheme

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