ServiceNow Developer, Consultant

🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ELEMIS

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

💄 Beauty

🧘 Wellness

🛒 Retail

Beauty • Wellness • Retail

ELEMIS is a UK-based high-performance skincare and spa brand rooted in aromatherapy and professional spa treatments. The company markets clinically-tested Pro-Collagen and other skincare and bodycare ranges, sells direct-to-consumer online (including subscriptions) and through retail and spa partners, and operates its product development in an Innovation Hub in London with manufacturing in England. ELEMIS emphasizes sensorial experiences, skin wellness, sustainability (claims B-Corp status in the site copy), free gifts/promotions and has a strong retail and spa presence.

📋 Description

• Develop workflows and integrations between HiBob and ServiceNow to improve Joiner, Mover and Leaver workflows, increase manager ownership and reduce manual administration • Identify and develop additional Agentic AI workflows to improve user and agent experience • Implement custom ServiceNow approval processes through Microsoft Teams for sensitive requests requiring senior stakeholder approval • Automate fulfilment of pre-approved Service Catalog requests using SSO, SCIM, Entra ID groups, IntegrationHub and other integrations • Build and improve Catalog Items and workflows for event-related requests, including automated emails, confirmations and fulfilment activities • Design and configure an asset management solution for digital training assets, including ownership, lifecycle tracking and reporting • Improve Employee Center structure, taxonomy and user experience in alignment with CSDM principles • Support rollout and continued improvement of Problem Management • Advise on ServiceNow capabilities and limitations and recommend scalable, maintainable, best-practice solutions • Produce technical documentation and provide knowledge transfer to internal Service Delivery and support teams • Work closely with the Service Delivery Manager under agreed Statements of Work • Deliver solution designs, configured and developed functionality, test evidence, deployment support, technical documentation and knowledge-transfer materials

🎯 Requirements

• Proven hands-on ServiceNow development experience, including JavaScript, Flow Designer, Workflow Studio, Catalog Builder and custom application development • Strong experience with Service Catalog, Request Management, Problem Management, Employee Center and IT Asset Management • Experience designing and implementing Joiner, Mover and Leaver workflows across HR and IT teams • Experience with IntegrationHub, REST APIs, Microsoft Teams integrations, Entra ID, SSO and SCIM provisioning • Experience configuring automated approvals, notifications and end-to-end request fulfilment workflows • Good understanding of CSDM, ServiceNow taxonomy and configuration of an intuitive Employee Center experience • Experience implementing or supporting ServiceNow ITAM solutions, including custom asset classes and lifecycle processes • Experience with ServiceNow Now Assist, AI Agents or Knowledge Article Optimizer highly desirable • Good understanding of ITSM processes, particularly Request, Problem, Configuration and Asset Management • Ability to translate business requirements into well-designed, scalable and supportable ServiceNow solutions • Experience taking development through testing, deployment, documentation and handover • Strong communication skills across technical teams, business functions and senior stakeholders • Ability to work independently against an agreed backlog while collaborating with the Service Delivery Manager • Experience working within Agile development methodologies and tools

🏖️ Benefits

• Commitment to Justice, Equity, Diversity and Inclusion • Inclusive hiring and progression practices • Policies promoting equity and zero tolerance for discrimination • Regular review of people data to identify and address representation and experience gaps • Inclusive leadership investment and manager training • Psychologically safe, respectful and high-performing teams • Confidential Speak Up mechanisms and channels for open dialogue • Ongoing learning and inclusive behaviours • Shared accountability across all levels of the organisation