Value Realization Manager, German Speaking

Job not on LinkedIn

🕒 May 8

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Everstream Analytics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

🚗 Transport

Enterprise • SaaS • Transport

Everstream Analytics is a leading provider of end-to-end supply chain risk management solutions that enhance global supply chains by making them smarter and more autonomous. The company leverages predictive insights and risk analytics to enable businesses to manage supply chain disruptions effectively, optimize operations, and improve their performance. Everstream Analytics offers a comprehensive suite of services, including actionable intelligence, cybersecurity, ESG & sustainability, weather intelligence, and analytics, tailored for various industries such as automotive, chemicals, energy, food and beverage, heavy equipment, high-tech, industrial manufacturing, life sciences, medical devices, and retail.

📋 Description

• Drive strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. • Act as the primary point of contact for customer business outcomes, ensuring strong product adoption, customer satisfaction, and measurable success. • Build and maintain executive-level relationships within assigned strategic accounts. • Demonstrate value in Everstream products by conducting focused supply chain analyses for and with customers to solve specific supply chain questions and challenges using Everstream data and tools. • Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores. • Partner closely with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth handoffs and ongoing engagement. • Collaborate with Product Management by gathering and communicating customer feedback to influence the product roadmap and drive innovation. • Champion customer advocacy by helping expand customer references, testimonials, and case studies. • Serve as a mentor and senior voice within the Value Realization team, offering guidance and support to team members when needed. • Contribute to developing and refining best practices, playbooks, and internal processes that enhance the customer journey. • Proactively identify risk and opportunity within assigned accounts and drive appropriate actions. • Travel as needed to client locations for business reviews, analysis, and relationship-building. • Be available and responsive in the event of any critical customer needs or emergencies.

🎯 Requirements

• 5+ years of experience in management consulting, customer success, or account management, ideally in B2B SaaS or supply chain, procurement, or transportation solutions. • Strong experience working with Enterprise-level customers and managing complex client relationships in the UK & DACH Regions. • Professional fluency in German and English required. • Depth in problem solving, supply chain analysis, and strategic planning. • Exceptional written, verbal, and interpersonal communication skills. • Executive presence and the ability to work effectively with senior stakeholders and decision-makers. • Strong collaboration skills across Sales, Implementation, Product, and Engineering teams. • Ability to translate customer goals and business strategies into actionable success plans with little oversight. • Bachelor's degree in Business Administration, Supply Chain Management, or a related field; MBA or advanced degree is a plus. • Passion for helping customers succeed and proactive interest in continuously improving the customer experience. • Hands-on approach, willing to engage directly with customers onsite when needed.

🏖️ Benefits

• Flexible work arrangements • Professional development