Implementation Consultant

🔥 0 minutes ago

🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

💵 £73k - £77k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Fieldguide

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

🤖 Artificial Intelligence

Consulting • Healthcare • Artificial Intelligence

Fieldguide is a modern, award-winning AI platform designed for advisory and audit firms. It helps streamline engagements, increase efficiency, and improve client satisfaction through its end-to-end engagement analytics. The platform supports various services, including risk advisory, cybersecurity and privacy, regulatory compliance, SOC readiness and audits, IT audits, and financial audits. Fieldguide integrates with popular productivity and IT tools to provide a seamless user experience, allowing for automated management of requests, documents, and reports. Trusted by top industry firms, Fieldguide enhances the practice of audit and advisory services with AI-driven innovations that save time and improve margins.

📋 Description

• Maintain regular customer engagement from sales handoff through value realization • Create implementation plans outlining customer goals and required activities • Conduct regular onboarding reviews, track progress, and adapt plans • Cultivate customer champions and grow their Fieldguide knowledge • Connect customers with Engineering, Product, Design, Customer Enablement, Sales, and other cross-functional teams • Communicate customer needs internally to influence product roadmap, processes, and onboarding iterations • Identify success risks and develop action plans to mitigate them • Document customer value through case studies, use cases, and success metrics • Track customer progress against adoption maps and plot value realization over time • Deliver Fieldguide Accelerator onboarding for new customers • Help build Fieldguide’s EMEA onboarding function

🎯 Requirements

• At least 2+ years of experience delivering risk advisory or technology risk engagements, including SOC 1/2, ISO 27001, PCI, HIPAA, or NIST assessments • AND/OR 3+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup • Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor • Team player and mission-first mindset • Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight • Ability to professionally problem-solve while juggling several customers • Executive presence and ability to influence change • Demonstrated history of communicating effectively with customers and across internal teams • Bias towards action and ownership of projects end-to-end • Experience working as a practitioner at an audit, advisory, or CPA firm

🏖️ Benefits

• Competitive compensation packages with meaningful ownership • Unlimited PTO • 401k • Wellness benefits, including a bundle of free therapy sessions • Technology & Work from Home reimbursement • Flexible work schedules • Equity • Bonus