Partner Success Specialist

🔥 5 minutes ago

🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

💵 £38k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

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First Table

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

First Table is a company operating in New Zealand, Australia, and the United Kingdom. No additional information about its business model, products, or services was provided, so its industry or target customers cannot be determined from the supplied text.

📋 Description

• Develop trusted relationships with restaurant partners across the UK and Ireland • Understand partners' businesses, goals and challenges • Proactively connect with restaurants and identify opportunities • Help partners improve bookings, availability and overall performance • Use booking trends and partner data to uncover opportunities and recommend practical improvements • Manage partner enquiries and collaboratively resolve challenges • Identify potential risks, strengthen engagement and support long-term partner retention • Take initiative, follow through and contribute to the success of the restaurant community

🎯 Requirements

• At least 2 years' experience in account management or a similar relationship-focused role • Confidence communicating with different personalities, building trust and having challenging conversations • Proactive mindset and ability to identify opportunities and take action • Commercial curiosity and interest in understanding business success • Collaborative attitude, adaptability and enthusiasm for learning new tools and ways of working • Experience in hospitality, restaurant technology, marketplaces or SaaS is desirable but not essential • Right to work in the UK • Based in London or the surrounding area

🏖️ Benefits

• Fully remote working from home with flexibility and autonomy • January 2027 start date • Supportive, collaborative team • Ownership and opportunity to contribute ideas and take initiative • Learning and development across partner relationships, commercial performance, data and emerging technology • Work for a growing international business • Product with positive impact on local restaurants and dining experiences

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