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Sales & Customer Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on foodforecast's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of foodforecast

foodforecast

11 - 50 employees

Founded 2018

🍽️ Food & Beverage

💼 Consulting

🤖 Artificial Intelligence

💰 Seed Round on 2022-06

Food & Beverage • Consulting • Artificial Intelligence

foodforecast is a technology company specializing in using artificial intelligence to optimize food production and reduce waste. Their advanced AI technology allows for precise demand forecasting, automating production and order processes to minimize food waste and increase efficiency. foodforecast partners with bakeries, supermarkets, and food service providers to provide customized solutions that lead to more sustainable and profitable operations.

📋 Description

• Onboard new UK customers through setup and training until they receive value from foodforecast • Serve as the main UK contact for customers and partners • Build and maintain customer relationships • Convert trials into paying customers • Identify opportunities to expand existing accounts • Build the sales pipeline using targeted data through email, phone, and networking • Work with the UK lead to close deals • Attend UK industry events with the UK lead • Represent foodforecast in the UK market • Share customer and market feedback with the team in Cologne • Help improve the product and company approach

🎯 Requirements

• Experience in customer success, account management, or B2B sales, ideally with a SaaS product • Background in hospitality, food service, or food retail is a strong plus • Knowledge of how hospitality, food service, or food retail businesses operate • Comfortable looking after customers and actively finding new ones, including by phone • Clear and confident communication and relationship-building skills • English at C2 level • Organised and self-motivated • Comfortable working remotely as part of an international team • Based in the UK • Right to work in the UK • Willingness to travel to industry events and Cologne for training

🏖️ Benefits

• Structured onboarding with customer meetings, a dedicated CSM buddy, and a training week with the team in Cologne • Excellent development opportunities • Flexible working hours • Option to work from home • Supportive arrangements for parents • Freedom to actively shape own projects • International, close-knit team environment

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