Group Product Manager, Digital Lending

🕒 June 4

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Forward Financing

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

🤝 B2B

💰 $250M Debt Financing on 2021-05

Finance • Fintech • B2B

Forward Financing is a company that provides fast and flexible financing solutions for small businesses. They specialize in offering capital to small businesses that may struggle to secure funding from traditional financial institutions. With a simple application process, businesses can receive funding decisions within hours and may have funds transferred the same day. Their revenue-based financing model allows payments to adjust with the business's revenue. Forward Financing aims to provide clear and transparent terms, ensuring customer satisfaction and trust. They have been recognized for their excellent service and are rated highly by small business owners.

📋 Description

• Own the Portfolio: Set the vision, strategy, and roadmap for the marketing site, application flows, customer portal, and ISO/broker portal. • Drive the Funnel: Optimize the origination funnel end-to-end (from first visit to funded deal) to materially improve pull-through and conversion rates. • Treat Brokers as Customers: Govern the ISO digital experience (submissions, payouts, deal status) with the same rigor as the small-business-owner experience. • Ship AI-Native Experiences: Deeply embed AI into the product (e.g., chat bots, auto-decisioning explanations, intelligent document collection, conversational support, agentic self-service). • Use AI fluently in your daily product craft (research synthesis, rapid prototyping, spec writing, SQL queries) to set the standard for the team. • Treat event taxonomy and tracking plans as first-class deliverables. No feature ships without strict data instrumentation. • Partner with Data/Analytics to own digital analytics tools (e.g., Pendo, Amplitude, Tableau, Looker) and foster a daily habit of self-serve metrics. • Lead a structured A/B and multivariate testing program grounded in rigorous hypothesis and data discipline tied to funnel optimization. • Collaborate closely with a Senior Product Designer to maintain high UX craft, and translate platform capabilities (Salesforce, Underwriting, Money Movement) into seamless user experiences. • Ensure all digital and AI innovations align with credit policies, regulatory obligations, and operational risk frameworks. • Deliver clear, data-backed updates to leadership regarding trade-offs, performance, and strategic requests.

🎯 Requirements

• 8+ years in product management, including 3+ years in fintech or digital lending • Proven track record of driving measurable conversion and time-to-revenue wins • Fluent in using AI tools for daily PM work and hands-on experience shipping customer-facing AI/ML features • Deep fluency with product analytics (Amplitude, Mixpanel, etc.), data instrumentation/taxonomies, and the ability to write or leverage AI for SQL queries • Experience running structured A/B testing programs with rigorous statistical discipline • Demonstrated ability to lead cross-functional peers (Design, Engineering, Risk, Marketing) without direct authority • Excellent skills in communicating with leadership—presenting vision, technical concepts, and new builds with a sharp analytical and commercial focus to secure buy-in and build consensus

🏖️ Benefits

• medical • dental • vision • commuter benefits • flexible time-off policy • paid parental leave • 401k match for US employees • wellness reimbursement • volunteering days • annual professional development budget • charitable donation match