Senior Account Executive – DACH

🕒 April 17

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Freshworks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 $85M Secondary Market on 2020-01

SaaS • Enterprise • Artificial Intelligence

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Play a leading role in accelerating our company's revenue growth across the DACH region. • Advocate multiple Freshworks product-lines targeted mainly at mid-market clients. • Champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented. • Define and execute sales action plans to meet predefined goals in the region. • Build, develop and manage your sales pipeline. • Communicate constantly with other departments to improve our internal and external processes. • Use and administer available resources effectively to reach your individual sales goals. • Provide regular reporting of pipeline and forecasting to the Sales Manager. • Travel to customer locations and customer focused events regularly. • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite.

🎯 Requirements

• Minimum 3 years of sales experience; preferably in an inside/field sales role in a high-velocity software sales environment. • Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product • Highly motivated, with a driven personality and a positive attitude towards sales and CRM products • High degree of customer orientation, communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them • Willing to go the extra mile with a strong work ethic; self-directed and resourceful • Fluent in English and German (C2 level); additional language skills are advantageous

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities