Strategic Accounts Executive, Small Market

🕒 May 29

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Garner Health

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51 - 200 employees

We believe in transparency, data-driven decision-making, and seamless customer experiences. That’s why we’re building solutions to help employees discover high-quality doctors. Our team includes healthcare operators, clinicians, engineers, and benefits experts, allowing us to develop solutions with a multidisciplinary approach.

📋 Description

• Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives) • Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results. • Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance. • Establish and manage key strategic broker and client relationships. • Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks. • Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI. • Drive improved Net Revenue Retention and other KPIs for your book of business.

🎯 Requirements

• Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance. • 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space. • A deep commercial focus with proven results of achieving retention and upsell targets year over year. • A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment. • Excellent communication, presentation, and articulation skills. • Demonstrated ability to solve problems in ambiguous strategic situations. • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

🏖️ Benefits

• flexible PTO • Medical/Dental/Vision plan options • 401(k) with company match • flexible spending accounts • Teladoc Health and more.