Customer Portfolio Manager

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Logo of GE Vernova

GE Vernova

10,000+ employees

⚡ Energy

🚀 Aerospace

🤖 Artificial Intelligence

Energy • Aerospace • Artificial Intelligence

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Act as the primary owner for a portfolio of service contracts • Ensure seamless delivery and long-term partnership growth • Serve as the single point of contact for assigned customers • Balance technical requirements with commercial outcomes • Lead cross-functional efforts to manage parts, repairs, and field service operations • Ensure projects meet high standards for safety, quality, delivery, and cost • Bridge the gap between customer needs and internal service capabilities • Translate complex operational demands into successful outcomes

🎯 Requirements

• A track record of driving customer service success • Ability to lead complex projects and programs from initial planning through to execution • Capability to analyze and resolve operational challenges with a focus on long-term solutions • Understanding of commercial business operations, contract management, and project-based P&L • Expertise in building strong interpersonal connections and managing stakeholder expectations • Keen interest in technical service delivery and identifying new value-add solutions for customers • A Bachelor or Master’s degree in Engineering or a related field is nice to have

🏖️ Benefits

• Fair pay • Performance-based rewards • Wellbeing programs for you and your family

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