Engagement Manager – French Speaking

🔥 9 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Perform discovery with account teams or customers to understand current state, constraints, and desired business outcomes • Identify standard and custom services aligned to customer outcomes • Build custom-scoped services engagement proposals for strategic customers • Explain technical solution proposals, GitLab Services value proposition, offerings, methodologies, packaged solutions, and commercial terms • Guide account teams through governing legal agreements and coach Account Executives on consulting and education services quotes/orders • Coordinate closing processes and staffing requirements with Professional Services Operations • Handle standard objections related to price and DIY implementations • Update quarterly bookings forecasts weekly using Salesforce/Clari • Identify and communicate risks to Account Executives and Engagement Manager leadership • Build relationships with Account Executives, Customer Success Managers, and Solutions Architects • Join sales leadership forecast calls to report on Services Forecast and identify accounts for services attachment • Respond to customer and Account Executive questions and requests • Establish mentorship with a more senior Engagement Manager and set up an individual development plan • Communicate customer behavior trends to the Practice Management team

🎯 Requirements

• French language is essential for this position • Ability to incorporate AI into daily workflows • Ability to perform customer discovery and identify customer outcomes • Ability to identify standard and custom services aligned to customer outcomes • Ability to build custom-scoped services engagement proposals • Ability to explain technical solution proposals and GitLab Services offerings • Ability to understand and explain commercial terms • Ability to coordinate services staffing requirements, including skillset, language, and timezone matching • Experience with Salesforce/Clari for quarterly bookings forecasting is implied by the role duties

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support