Staff Forward Deployed Engineer

🔥 0 minutes ago

🌐 United Kingdom, Ireland, +5 more countries – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote 🇦🇹 Austria – Remote 🇫🇷 France – Remote 🇩🇪 Germany – Remote 🇳🇱 Netherlands – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🔴 Lead

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Contribute production-quality code to GitLab’s product and adjacent systems • Develop bug fixes, features, integrations, tooling, and performance improvements • Follow product and engineering processes including issue discovery, merge requests, testing, review, documentation, and maintainability • Partner with Product and Engineering to align customer-driven solutions with long-term product direction • Turn field blockers into durable product improvements, reference architectures, documentation, and reusable implementation patterns • Engage strategically important customers when adoption, retention, executive confidence, or public trust is at risk • Diagnose complex problems across GitLab behavior, customer architecture, Git internals, CI/CD, APIs, observability, infrastructure, networking, and cloud environments • Coordinate with Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams from discovery through handoff • Provide data-, trace-, and systems-analysis-based recommendations • Drive governed and measurable adoption of GitLab Duo Agent Platform • Resolve AI adoption blockers involving governance, controls, auditability, security, compliance, operating models, workflows, and integrations • Develop customer-safe patterns for agentic SDLC, AI-assisted development, intent-based review, AI governance, and human-in-the-loop delivery • Create technical narratives, Well-Architected Frameworks, whitepapers, webinars, reference architectures, strategy memos, and adoption frameworks • Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab • Produce reusable guidance and transition ongoing ownership to appropriate teams

🎯 Requirements

• Staff-level experience building, operating, or improving complex production software systems • Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security • Strong Ruby on Rails or Go experience and ability to contribute directly to GitLab’s product and adjacent systems • Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or enterprise AI adoption • Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns • Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery • Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations • Ability to coordinate across product, engineering, field, and customer teams without formal authority • Strong written communication and sound judgment • Preferred: direct GitLab platform experience • Preferred: production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools • Preferred: familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior • Preferred: technical thought-leadership materials experience • Preferred: background in performance engineering, SRE, platform engineering, infrastructure engineering, or distributed systems • Preferred: open source or highly asynchronous engineering environment experience

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave • All roles are remote, subject to location-based eligibility requirements

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