Senior Account Manager

🔥 22 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Greenhouse Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Own a book of upper mid-market customers across EMEA, driving retention, renewals, and expansion • Identify churn risk using customer and usage data and own resolution strategies • Build strategic account plans covering renewals, expansion, and upsell opportunities • Maintain renewal and expansion pipeline forecasts to meet quota objectives • Develop executive stakeholder and champion relationships • Lead business reviews and strategic touchpoints demonstrating customer value and ROI • Collaborate with Customer Success, Legal, Finance, Deal Desk, Professional Services, Product, and Marketing • Coach and mentor less-tenured team members • Improve internal operational processes • Take on additional projects as business needs require

🎯 Requirements

• 3+ years of experience in commercial account management • 2+ years in a mid-market quota-carrying role selling to organizations with 500+ employees • Experience owning renewal, retention, upsell, and expansion motions for existing customers • Proven track record of meeting or exceeding retention, renewal, and expansion targets • Experience generating an expansion pipeline • Experience selling subscription-based SaaS products • Proven success building executive relationships and identifying decision-makers and buying processes for SaaS investments • Training in a structured sales methodology preferred; MEDDICC or MEDDPICC preferred, Command of the Message a plus • German or Dutch language skills, or experience with customers in DACH, Benelux, or the Nordics, a plus • Ability to travel to customer and prospect sites, industry events, and Greenhouse offices • Must be legally eligible to work in the United Kingdom as of the start date

🏖️ Benefits

• Remote-first company • Shared office spaces in New York City and Ireland • Optional co-working spaces • Performance review program with actionable feedback • Bonus structure rewarding great performance • Inclusive culture and employee resource groups • Award-winning culture recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces

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