Account Manager – Portfolio, Owner Success

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GuestReady

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

📦 Logistics

📣 Marketing

✈️ Travel

💰 Venture Round - Oporto City Flats on 2020-01

Logistics • Marketing • Travel

GuestReady is a globally leading short-term rental management and hospitality company that provides end-to-end property management services for owners and memorable stays for guests. Founded in 2016, it operates across multiple countries (UK, France, Portugal, Spain, UAE), manages a large portfolio and guest nights, and has developed property management software (RentalReady) alongside direct-booking capabilities. The company focuses on combining hospitality, technology, and operational services to optimize bookings, guest experience, and owner returns.

📋 Description

• Serve as the end-to-end commercial owner of a property portfolio • Analyse performance metrics, market dynamics and pricing to maximise property yield for owners • Drive long-term client retention through proactive account reviews and performance consulting • Monitor portfolio health, identify owners at risk of leaving, and implement retention action plans • Discuss results and commercial strategy with owners using data and insights • Explain performance clearly, manage expectations, and constructively challenge owners on pricing and required actions • Identify opportunities to improve and expand accounts and share recommendations with owners and internal teams • Coordinate between owners and Operations, Guest Experience and Finance teams • Ensure issues are owned, escalated when needed, and resolved • Maintain accurate CRM records of owner interactions, actions and outcomes • Report on portfolio performance and retention • Identify recurring challenges and share insights to improve owner experience and property performance

🎯 Requirements

• Proven account management experience owning a portfolio of clients or accounts and responsibility for retention, renewal or growth • Hands-on experience tracking performance, identifying risks, and monitoring churn and retention • Strong commercial awareness and confidence working with revenue, occupancy and pricing data • Comfortable leading challenging or commercially sensitive conversations with clients • Ability to turn data into clear recommendations and manage expectations • Fluency in English, written and spoken • Availability to work UK business hours • Confidence working with CRM platforms and digital tools • Proactive, organised and solution-oriented mindset with a high level of ownership • Ability to work independently while collaborating with an international team • Nice to have: experience in short-term rentals, property management, hospitality or proptech • Role best suited to candidates who have previously owned a client or account portfolio

🏖️ Benefits

• Freelance/independent contractor engagement • Full-time basis during UK working hours • Remote work • Opportunity to own a portfolio and directly impact owners’ results • Join an international, multicultural team in the travel and hospitality industry • Dynamic, technology-driven environment • Collaboration with teams across different countries and markets • Growing company where initiative, ownership and continuous improvement are valued • Inclusive environment welcoming diverse backgrounds, experiences and perspectives