Enterprise Systems Support Administrator

🔥 3 hours ago

🇬🇧 United Kingdom – Remote

💵 £30k - £35k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

The HALO Trust

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1988

🤝 Non-profit

🏛️ Government

🌍 Social Impact

Non-profit • Government • Social Impact

The HALO Trust is a charitable organization dedicated to protecting lives and restoring livelihoods affected by conflict through the clearance of landmines and other explosives. With a mission for a landmine-free world by 2025, the organization engages in demining activities and educates communities on safety measures. HALO operates globally, including in Africa, Europe, South Asia, Central Asia, Latin America, and the Middle East. Moreover, the trust is involved in environmental protection, job creation, and empowering women. It collaborates with various partners, including government bodies and international agencies, to bring about sustainable change.

📋 Description

• Manage all support related issues across all Enterprise Systems, resolving support requests through Jira Service Management, including system performance monitoring, issue triage, and ongoing platform optimisation across all programmes. • Manage day-to-day NetSuite administration, including user setup, roles, permissions, and security access. • Configure and customise NetSuite fields, forms, records, workflows, dashboards, KPIs, reminders and reports for Finance, Procurement, Inventory, and Fixed Assets. • Troubleshoot system issues and coordinate with third-party partners and support providers. • Carry out testing for system upgrades and rollouts. • Uphold HALO’s core values and standards and adhere to policies, procedures, code of conduct and safeguarding requirements. • Support international stakeholders across time zones. • Travel occasionally to the London/Dumfries office and, where required, overseas for system implementations, programme governance and stakeholder engagement.

🎯 Requirements

• Proven experience supporting NetSuite in a production environment, including system administration, configuration and end user support. • Experience managing NetSuite user accounts, roles, permissions, and access controls in line with security, compliance and governance best practice. • Experience supporting business users with system queries, incidents, and service requests, including troubleshooting and root-cause analysis and resolution management. • Hands on experience configuring and maintaining NetSuite to meet business requirements including custom fields, forms, records, workflows, dashboards and reports • Experience supporting additional enterprise applications such as Fleetwave, HRIS platforms, JIRA/JIRA service Management or other business critical systems with the ability to develop expertise across a wider enterprise systems portfolio • Experience supporting multiple programmes, subsidiaries, within a shared ERP environment. • Familiarity with documenting support procedures, knowledge articles, or configuration decisions. • Experience supporting or administering finance systems including Payhawk (expense management and corporate cards), Adaptive Planning (FP&A, budgeting and forecasting), and Solution7 or similar financial reporting and consolidation tools. • Experience of using JIRA as a user or administrator. • Experience of system testing, change control and user acceptance testing (UAT). • Experience in a not-for-profit or complex, multi-country operating environment. • Ability to work extended periods at a desk using IT equipment. • Capacity to work flexibly to support international stakeholders across time zones.

🏖️ Benefits

• 25 days’ annual leave plus 8 statutory holidays • Non-contributory life assurance • Private medical health cover • Pension contributions matched by HALO up to 5% • Emergency medical insurance while travelling overseas (including on leave) • Flexible working policy

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume