Technical Engineering Manager

Job not on LinkedIn

🔥 5 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HANZO

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 Series A on 2020-01

SaaS • eCommerce • B2B

HANZO is a digital commerce platform that builds fully customized mobile and web apps for merchants, combining digital ordering (delivery, pickup, in-store), a configurable loyalty program, customer data and CRM intelligence, logistics orchestration, WhatsApp sales bots, admin dashboards and ongoing digital consulting. The company emphasizes omnichannel experiences and plug-and-play integrations with POS systems, payment gateways and logistics operators, holds PCI-DSS certification and partners with payment provider Stone. HANZO positions itself as a B2B solution to help retailers and multi-store brands increase sales and customer retention; its site cites results such as R$41M in annual sales driven, ~3,000 registered stores and 10% recurring buyers.

📋 Description

• Lead the people, delivery, and technical direction of the Chronicle engineering team • Translate business and customer needs into realistic engineering priorities and outcomes • Work with Product to obtain roadmap priorities and break epics into individual tickets • Review designs and code, support complex technical work, resolve blockers, and help manage production incidents • Serve as direct line manager for assigned engineers and oversee their day-to-day employee experience • Establish expectations, objectives, accountability, development plans, and performance reviews • Coach and develop team members and address performance concerns in partnership with HR • Monitor workload, engagement, wellbeing, and team dynamics • Own delivery commitments and establish realistic plans based on priorities, capacity, dependencies, technical debt, and risk • Facilitate planning, prioritization, and execution while maintaining clear ownership • Communicate status, risks, trade-offs, and changes to Product and leadership • Strengthen engineering practices for estimation, documentation, testing, code review, release management, incident response, and continuous improvement • Guide architecture, system design, and implementation decisions • Maintain standards for secure, reliable, maintainable, documented, testable, and observable software • Help engineers evaluate trade-offs involving reliability, performance, scale, security, delivery speed, and maintainability • Ensure ownership of production systems, operational issues, incidents, defects, and technical debt • Support incident response and follow-up on significant technical or customer issues • Participate in customer discussions and investigate complex customer escalations • Build effective cross-functional relationships and communicate technical issues to nontechnical stakeholders

🎯 Requirements

• Experience leading software engineers, including coaching, feedback, and performance management • Strong technical credibility gained through hands-on software engineering experience • Experience delivering enterprise software or complex SaaS products • Strong experience with Python, or deep experience with Java or C# combined • Experience with distributed systems, large data volumes, concurrency, scaling, APIs, and complex technical problems • Experience with AWS or Google Cloud Platform • Experience with Agile or Kanban delivery, continuous deployment, and modern deployment tools • Sound judgment, self-awareness, and a consistent approach to accountability and employee support • Ability to balance people leadership, technical leadership, client needs, and delivery expectations • Experience with NoSQL technologies such as Cassandra or CouchDB • Experience with Elasticsearch, OpenSearch, or other search technologies • Experience with React or a similar frontend framework • Experience supporting security, compliance, or data-governance products • Experience leading teams through technical modernization, operational improvement, or scaling challenges • Experience working with legal technology, enterprise data, or digital preservation systems

🏖️ Benefits

• Full-Time UK Employee • Remote work • Time-off requests and employee wellbeing support • Career development, individual growth goals, and stretch opportunities • Performance reviews and constructive feedback • Inclusive and respectful work environment • Support across different countries, cultures, and time zones