Specialist Case Manager – Complex Brain or Spinal Injuries

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on HCML's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of HCML

HCML

201 - 500 employees

Founded 2003

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

HCML is a UK-based clinical services provider specializing in rehabilitation case management, occupational health and workplace wellbeing solutions. They provide rehabilitation and treatment for personal injury and catastrophic injury cases, children and young people’s services, physiotherapy and psychotherapy, diagnostics and triage, and medical insurance healthcare support. HCML also operates a digital musculoskeletal (MSK) platform for online assessment, booking and remote treatment, and delivers services primarily to employers, insurers, solicitors and individual clients through case-managed care.

📋 Description

• Proactively manage a caseload of rehabilitation or complex-care clients from referral and assessment through active case management to closure • Instruct, coordinate, and progress multidisciplinary interventions with the client as the central focus • Work with solicitors, insurers, clinicians, families, healthcare professionals, and other stakeholders • Facilitate access to private and augmentative interventions through appropriate funding • Assess and develop rehabilitation or care packages with stakeholder agreement or funding • Maintain regular communication with clients, stakeholders, and clinicians • Keep case records accurate and up to date • Request, agree, and manage rehabilitation or care funds • Review and process treatment invoices • Monitor overall case spend • Assess injured persons’ physical, functional, social, vocational, and life-participation needs to support maximal recovery • Travel to hospitals, residential settings, and clinics

🎯 Requirements

• Minimum of five years of clinical experience in neurological and complex orthopaedic rehabilitation, including spinal cord injury • Basic understanding of rehabilitation or complex-care funding following injury, including CHC, private, insurer, or post-settlement funding • Understanding of GDPR, safeguarding, and capacity • Qualification in nursing, physiotherapy, occupational therapy, or another clinical discipline • Active HCPC, NMC, or other professional registration • Full UK driving licence and own transport • Applicants must be located within the North Midlands, North West, or South/Central Yorkshire regions • Ability to travel throughout the designated area and cover clients within 2 hours of home address • Experience delivering services to adult and paediatric patients desirable • Prior NHS and/or personal injury case-management experience desirable • Understanding of rehabilitation and care requirements and local provision for complex injuries desirable • Understanding of statutory services for life-changing injuries desirable • Awareness and understanding of NICE guidelines for neurological injury • Knowledge of The Rehabilitation Code • Excellent written skills, including extensive reports and professional email communication • Ability to assess holistically and compile clinically sound intervention recommendations • Ability to coordinate multiple services • Ability to influence stakeholders through clinical judgment and reasoning • Active CMSUK, IRCM, or BABICM registration desirable

🏖️ Benefits

• Medicash Health Cash Plan with dental, optical, and chiropody reimbursement • Free dependent-child coverage under the health cash plan • 24/7 virtual GP helpline • Employee Assistance Programme (EAP) • Up to 8 fully funded face-to-face counselling or CBT sessions • Pension Scheme • Pension Salary Sacrifice • Death in Service benefit equal to 4x base salary • Payroll Giving • 25 days annual leave plus bank holidays • Birthday Leave • Option to buy or sell up to 3 days of holiday each year • Up to 2 fully paid Volunteering/Community days per year • Enhanced maternity and paternity policies • Company Sick Pay • Professional subscriptions and registrations funded post-probation • Internal promotion and secondment opportunities • Annual pay reviews • Discretionary bonus schemes • Regular staff awards • Regular events and activities throughout the year • Mileage is paid

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