Senior Process Manager

🕒 May 29

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $75k - $90k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Personify Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

⚕️ Healthcare Insurance

🧘 Wellness

🤖 Artificial Intelligence

Healthcare Insurance • Wellness • Artificial Intelligence

Personify Health is the first personalized health platform company, designed to empower individuals and organizations to achieve better health outcomes through tailored solutions and services. They offer a comprehensive range of solutions including wellbeing navigation, care management, and health plan administration, catering to employers, health systems, health plans, and brokers. Their goal is to simplify healthcare experiences and enhance engagement, ultimately helping businesses optimize their investment in employee health and wellbeing.

📋 Description

• Own a portfolio of cross-functional projects: Draft project charters, build and maintain detailed project plans, manage milestones and dependencies, and drive teams through to completion — across one-time initiatives and annually recurring programs alike. • Redesign how work gets done: Analyze existing processes for bottlenecks and inefficiencies, then design and implement solutions that reduce cycle times and sharpen operational performance across the organization. • Keep documentation and governance sharp: Develop and maintain SOPs, process flowcharts, and diagrams — partnering with functional SMEs to ensure documentation stays accurate, current, and usable in practice. • Lead change with intention: Build change management strategies, communication plans, and training rollouts that help cross-functional teams adopt new processes and frameworks without losing momentum. • Coordinate incident response: Manage communications across internal and external stakeholders during incidents and outages, maintaining escalation protocols and ensuring the right people have the right information at the right time.

🎯 Requirements

• Bachelor's degree in business, project management, operations, or a related field — or equivalent experience • Minimum 5 years managing cross-functional projects end-to-end, including scope, schedule, risk, budget, and stakeholder communications • Prior experience in a TPA, healthcare, or technology-powered organization strongly preferred • PMP, Six Sigma, or equivalent certification is a plus • Project management platforms including Asana, JIRA, MS Project, or similar • Process modeling and mapping tools such as Visio or BPMN • Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, OneDrive) and virtual meeting platforms

🏖️ Benefits

• Competitive base salary and benefits effective day one • Comprehensive medical and dental through our own health solutions (yes, we use what we build) • Unlimited PTO—rest and recharge time is non-negotiable • Mental health support, retirement planning, and financial protection • Professional development with clear career progression and learning budgets • Mission-driven culture where diverse perspectives drive real impact on people's health