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Professional Services Consultant

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £77k - £92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Illumio's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Illumio

Illumio

501 - 1000 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 $225M Series F on 2021-06

Cybersecurity • Enterprise • SaaS

Illumio is a cybersecurity company specializing in Zero Trust Segmentation to prevent breaches and contain ransomware. Renowned as a leader in Microsegmentation Solutions, the company offers products such as Illumio Core, CloudSecure, and Endpoint, which focus on visualizing communications between workloads and establishing segmentation policies to isolate high-value assets. With a strong presence in industries like Banking, Energy, and Government, Illumio emphasizes cloud security and risk reduction. Recognized by both Forrester and Gartner, Illumio stands out for its innovative approach to cybersecurity.

📋 Description

• Act as a trusted advisor to clients integrating Illumio into their environments • Manage Illumio platform deployments and upgrades, coordinating timeframes and required resources • Conduct technical reviews and provide guidance on change preparation • Assist in developing Illumio-specific API scripts for service deployment, monitoring, and management • Provide best practices, documentation, and recommendations for optimizing Illumio usage • Prepare and maintain project documentation throughout engagements • Monitor and troubleshoot Illumio deployments, addressing anomalies and performance issues • Serve as the primary interface between client teams and Illumio product and support teams • Provide metrics and reporting on deployment effectiveness • Support internal teams with integration documentation and security ruleset and policy development • Facilitate testing and validation of the Illumio platform for client service teams • Conduct knowledge transfer and training sessions for client teams • Complete administrative documentation, including timesheets and weekly reports • Collaborate with Customer Success, Support, Product Engineering, Sales, and Illumio's partner ecosystem to deliver customer outcomes

🎯 Requirements

• 3+ years of consulting or advisory experience • Strong experience with Linux, preferably CentOS/Red Hat, and Windows Server platforms • Experience with cloud computing service provider models: AWS, Azure, GCP, and OCI • Experience with container platform architecture, including Kubernetes and OpenShift • Experience with automation and scripting tools such as Bash, Python, Ruby, Chef, Puppet, and Ansible • Expertise in networking concepts, including network flows, protocols, and application security controls • Ability to diagnose and resolve issues in unfamiliar technology environments • Ability to work with evolving technology and quickly adapt to new tools • Client-facing skills, including conflict resolution and project management experience • Excellent communication skills and ability to tailor messages to different audiences • Broad understanding of IT infrastructure • Willingness to travel to HQ in Silicon Valley for product training and knowledge development • Ability to quickly assimilate new product knowledge and apply it effectively in customer environments • Prior Illumio experience is not required; training will be provided

🏖️ Benefits

• Equity opportunities • Medical, dental, and vision coverage • Health and dependent savings accounts • Life and disability programs • Paid parental leave • Voluntary benefit programs • Company-sponsored wellness program • Wellness reimbursement program • Retirement savings • Paid time off • Paid holidays • Employee incentive program • Product training and knowledge development • Training provided for Illumio product knowledge • Remote work arrangement

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