Client Administrator

🔥 14 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

IMSM

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1994

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

IMSM is a London-based company that specializes in ISO certification services, helping businesses around the world achieve compliance with international standards such as ISO 27001, 9001, and others. They offer a streamlined process for businesses to attain and maintain ISO certifications, focusing on quality management, data security, and health and safety regulations. With a commitment to sustainability and continuous improvement, IMSM tailors its services to enhance organizational credibility and operational efficiency.

📋 Description

• Report directly to the Head of Client Coordination • Support day-to-day operations and efficient service delivery across multiple WorkNest Secure service lines • Coordinate multiple calendars and locations for Offensive Security Consultants • Manage multiple assessments and client deliverables simultaneously • Arrange assessments and provide clients with schedules and prerequisites • Support maintenance of accurate pre-assessment documentation and processes • Prepare for and conduct a weekly delivery update for the account management team on a rota basis • Attend team meetings and periodic performance assessments • Support recruitment and onboarding of Service Delivery team members when needed • Help achieve monthly billable-day targets for Offensive Security Consulting • Foster a high-performing, customer-focused team culture • Work toward KPIs and report updates to the Head of Client Coordination to drive process improvement

🎯 Requirements

• Proven ability to manage service delivery operations under pressure • Previous experience in team management and mentoring • Excellent organisational skills with high attention to detail • Capability to manage multiple client engagements simultaneously • Effective negotiation skills with multiple stakeholders, including employees and customers • Proactive and solutions-oriented mindset • Excellent written and verbal communication skills • Strong influencing and negotiation abilities across all levels • Ability to work well solo and as part of a team • Approachable and supportive leadership style • High level of attention to detail and accuracy • Self-motivated with a commitment to personal and professional growth

🏖️ Benefits

• 25 days annual leave, increasing by 1 day per each completed year of service up to a maximum of 28 days, plus statutory bank holidays • One additional birthday day off • Private Medical Insurance • Subsidised Gym / Wellbeing membership • 2 paid volunteer days per year • Health Cash Plan with cash back on dental, optical and more • Employee Assistance Programme, Virtual GP and wellbeing resources • UK Electric Vehicle Salary Sacrifice Scheme • Enhanced Family Related Leave • Company Sick Pay with 2 weeks enhanced sick pay • Standard Life Salary Sacrifice Pension - 3% Employer / 5% Employee • Sophos Home Premium Cover for your family personal laptops • Employee referral scheme • Social events