Account Manager

🕒 June 24

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Inform Health Ltd

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Inform Health Ltd is a UK-based healthcare technology company that builds electronic patient record and personal health record software specifically for sexual health services, HIV care and Sexual Assault Referral Centres (SARCs). Founded in 2010, the company supplies NHS trusts and other healthcare organisations with patient-facing PHRs, EPRs and COVID-19 related digital tools, emphasising data security and service efficiency (ISO27001 certified). Inform Health focuses on enabling better patient access, self-managed treatments and streamlined clinical workflows for sexual health and related services.

📋 Description

• Act as the main point of contact between the company and its healthcare clients • Support the management of major accounts • Develop and maintain relationships with key decision-makers • Facilitate regular account meeting and strategic discussions • Assist customers in achieving their objectives and long-term goals • Educate customers on new Inform features and product roadmap • Provide product demonstrations and presentations • Identify opportunities to grow business and upsell products • Maintain CRM data and provide regular update reports

🎯 Requirements

• 3 years’ experience in software account management • Proven track record of building and maintaining strong client relationships in clinical software sales • Ability to provide customers with a level of consultancy • In-depth understanding of healthcare IT • Basic understanding of software testing and quality assurance • Knowledge of Security Standards for healthcare • Strong understanding of healthcare industry trends • Familiarity with project management software and CRM tools (Salesforce, Jira, Mission Control)

🏖️ Benefits

• Private Medical Insurance • Enhanced Pension Contributions (5% employee, 5% employer) • Employee Assistance Programme (EAP) • Enhanced annual leave that increases with your service • Professional Development Opportunities