Engagement Director – Strategic Clients

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👔 Director

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This company has sponsored UK Skilled Worker visas in the past.

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Intapp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

☁️ SaaS

💰 Private Equity Round on 2017-04

Consulting • Legal • SaaS

Intapp is a leading global provider of AI-powered cloud-based software solutions designed for professional and financial services firms. Their offering includes specialized solutions for industries such as accounting, consulting, investment banking, legal, private capital, and real estate. Intapp’s products help firms improve client relationships, optimize operations, manage compliance, and support collaboration and deal management through solutions like Intapp DealCloud, Compliance, and employee compliance management. With a focus on data security and seamless integration via Microsoft Azure, Intapp serves over 2,600 client firms worldwide, including top law firms and investment banking institutions, helping them leverage automation and data intelligence to drive growth.

📋 Description

• Serve as the primary executive partner and trusted advisor to client sponsors and senior stakeholders • Build and maintain relationships with client executives and address risks, issues, and opportunities • Lead executive governance processes and facilitate steering committee meetings with C-suite stakeholders • Act as Intapp’s executive representative across services and support engagements • Advise clients on best practices, operating models, and strategies to maximize Intapp investment value • Own program success, client satisfaction, and value realization across assigned engagements • Develop and manage integrated program plans across projects, workstreams, dependencies, milestones, and strategic objectives • Establish governance frameworks and reporting mechanisms for program performance, risks, and outcomes • Present recommendations, status updates, and mitigation strategies to drive executive decision-making • Provide strategic oversight to project managers, architects, consultants, and delivery stakeholders • Ensure Intapp solutions align with client business goals, operational processes, and technology strategies • Remove obstacles, manage stakeholder expectations, mitigate risks, and drive successful outcomes • Lead resolution of complex client escalations • Facilitate program reviews and coordinate quarterly roadmap discussions • Ensure appropriate staffing and identify resource gaps, capacity constraints, and organizational risks • Manage strategic partner and subcontractor relationships • Promote best practices, innovative delivery approaches, and continuous improvement • Identify opportunities to expand client value and strengthen strategic partnerships • Support account growth, business development, and long-term customer success strategies • Contribute client insights to future service offerings and product direction

🎯 Requirements

• Bachelor’s degree or equivalent professional experience • 10+ years of experience leading large-scale enterprise software implementations, transformation programs, or strategic technology initiatives • 8+ years of experience within a technology-focused organization • Demonstrated success leading strategic client engagements in complex, geographically distributed, matrixed environments • Proven ability to establish credibility with executive and C-suite stakeholders through industry expertise, business acumen, and technology leadership • Experience serving as a trusted advisor to senior client leaders and influencing strategic business and technology decisions • Strong understanding of software development lifecycles, enterprise software delivery, and Agile methodologies • Exceptional leadership, communication, presentation, and stakeholder management skills • Strong organizational, analytical, and problem-solving capabilities with high attention to detail • Ability to thrive in fast-paced environments while managing multiple priorities and competing demands • Experience working with legal, accounting, consulting, risk, compliance, or other professional services organizations • Deep understanding of challenges facing professional and financial services firms • Experience leading enterprise SaaS implementations and digital transformation initiatives • PMP, PgMP, Agile, or other relevant program management certifications

🏖️ Benefits

• Professional development opportunities • Reimbursement for training and continuing education • Modern, open offices • Complimentary lunches • Fully stocked kitchens • Comprehensive wellness programs • Flexible time off programs • Family-formation benefits • Paid volunteer time off • Donation matching program • Flexible work environment