ITSM Software Consultant

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

💵 £50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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Logo of Pure Human Resources Ltd

Pure Human Resources Ltd

1 - 10 employees

Founded 2012

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Pure Human Resources Ltd is a professional and pragmatic company specializing in HR, recruitment, and training services. Their mission is to provide businesses with the best employees and facilitate a great workplace environment. As experts in their field, they are committed to delivering excellence in everything personnel-related. The company is known for its responsive and efficient recruitment processes, maintaining communication with clients and candidates in a polite and timely manner. Pure Human Resources Ltd acts as a benchmark for professionalism in the recruitment industry, ensuring a pleasant experience for both applicants and businesses.

📋 Description

• Work directly with customers to understand their needs, build relationships and manage expectations • Propose solutions and deliver best practice for clients’ business problems • Lead the technical delivery and configuration of customers’ HaloITSM, HaloCRM and HaloPSA implementations • Prepare and run functional design workshops • Create design specifications based on out-of-the-box functionality and customer requirements • Challenge customer requirements where necessary

🎯 Requirements

• Solid technical experience integrating or administering business software solutions such as ITSM, CRM or ERP systems • Capable of working within key business projects • Knowledge of producing technical and customer facing documentation • Excellent time management skills with a can-do and pro-active attitude • Team player with the ability to work within project teams (both internally and within customer environment) • Quick learner, competent of maintaining a diverse workload in a fast-paced environment • A high level of interpersonal and communications skills • Full UK driving license • Desirable: ITIL v2 or v3 Foundation Certification • Desirable: Halo platform (HaloITSM, HaloPSA or HaloCRM) experience/certification

🏖️ Benefits

• Discretionary bonus • Flexible working hours – project focused • Long term relationship Remote-based work • Life Insurance • Employer pension scheme • 23 days’ annual leave plus bank holidays • Training on specific HaloITSM, HaloPSA and HaloCRM technology will be given where necessary

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