Commercial Insights Analyst

🔥 15 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JT Group Limited

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1888

📡 Telecommunications

👥 B2C

☁️ SaaS

Telecommunications • B2C • SaaS

JT Group Limited is a telecommunications company that provides a variety of services including mobile and broadband solutions. With their new customer app and online portal, users can easily manage their accounts, whether they are on a pay monthly or pay-as-you-go plan. JT Group is focused on enhancing customer experience through seamless account management and offers its services across different regions including Jersey, Guernsey, and internationally.

📋 Description

• Develop and maintain annual budgets, forecasts and commercial plans for the Consumer and Small Business portfolio • Monitor and analyse customer, revenue, margin, ARPU, acquisition and churn performance • Identify trends, opportunities and risks and recommend actions to improve commercial outcomes • Develop customer, revenue and margin forecasts and recommend corrective actions for variances • Conduct scenario analysis and commercial modelling for pricing changes, product developments, market trends and strategic initiatives • Create and maintain customer segmentation models and performance dashboards • Analyse customer behaviour, usage patterns and purchasing trends • Monitor competitor activity, market developments and industry trends • Partner with stakeholders across the business to evaluate performance and support commercial objectives • Challenge business proposals, initiatives and investment decisions using robust analysis • Support business cases, commercial assessments and recommendations for new products and strategic initiatives • Produce executive-level reporting, presentations and insights for leadership and governance forums • Build stakeholder relationships across Commercial, Finance and Operational teams • Identify emerging commercial risks and opportunities requiring management intervention • Improve reporting, analytical methodologies and performance measurement frameworks

🎯 Requirements

• Experience in a commercial insight, commercial analytics, business analysis, business intelligence or performance management role • Experience in commercial planning, forecasting, business case development and performance management • Experience analysing customer behaviour, acquisition, retention, product performance and commercial outcomes • Strong analytical and commercial modelling skills • Advanced Microsoft Excel skills • Experience using reporting and visualisation tools such as Power BI • Experience interpreting, analysing and presenting data from multiple sources • Strong commercial awareness and ability to translate complex data into business recommendations • Excellent stakeholder management, influencing and relationship-building skills • Strong communication and presentation skills • Experience working collaboratively across functions • Knowledge of telecommunications markets, products and relevant regulatory frameworks

🏖️ Benefits

• 24 days holiday • Health & Dental Insurance • Pension Scheme • Bonus Scheme • Fully discounted staff services or cash allowance in lieu • Co-working office spaces available for remote employees • Professional Development • Recharge Days • Flexible working hours and location under Hybrid Working guidelines • Colleague wellbeing and work-life balance support • Reasonable accommodation for job applications, interviews, onboarding and beyond