Account Lead – Public Sector

Job not on LinkedIn

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of Kainos

Kainos

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Run and develop named accounts through account planning and account management execution • Lead business development, delivery, risk and quality assurance, executive reporting, operations, people allocation and team morale and development • Set account direction and plans with the BU Leadership Team and review progress against measurable objectives • Define account priorities and maintain account plans covering sales, revenue and margin quotas • Communicate account direction and progress to staff, BU Leadership Team and clients where appropriate • Win and contract new business in line with sales and revenue targets while maintaining smooth staffing profiles • Develop and adapt team structures to meet account requirements • Investigate client dynamics and relevant political, economic and technology trends to identify additional business • Build and maintain senior client relationships and gain higher-level access through senior Kainos staff • Promote Kainos offerings and identify wider Kainos Group opportunities • Lead operational account running, including business development, commercial performance, forecasting and cash flow • Ensure successful, referenceable delivery using sustainable and profitable delivery models • Manage ongoing risk reporting and quality assurance • Establish clear reporting lines, responsibilities and succession planning • Develop and adhere to Group People strategies to engage, develop, retain and attract talent • Model and maintain Kainos company culture, behaviours and values • Own and develop senior client relationships within the public sector • Manage client portfolios of approximately £10 million • Drive account strategy, growth and commercial performance • Lead cross-functional teams delivering client outcomes • Work with Capability Leads and Delivery to ensure effective staffing and delivery • Contribute to wider sector strategy and growth plans

🎯 Requirements

• Experience leading a major client engagement for a services business • Ability to handle detailed, complex concepts and problems • Ability to make timely and effective decisions • Ability to balance multiple areas of responsibility simultaneously • Experience leading pre-sales/business development activities and bids • Proven track record of planning and implementing successful programs • Experience fostering strong relationships with senior stakeholders • Strong knowledge of People, Culture & Talent Development, Finance, planning and evaluation, and business development • Continued professional growth and development in a changing business environment • Ability to plan and meet deadlines in accordance with business requirements • Professional, credible and positive leadership internally and externally • Determination to succeed in challenging circumstances • Ability to lead, grow and motivate effective teams • Independent decision-making and inclusive evaluation of options • Ability to plan for the future • Innovative and driven approach to developing new business • Ability to perform effectively in complex and difficult environments • Ability to achieve success through others • Optimistic outlook and ability to identify opportunities • Constructive, resilient and perseverant • Emotional intelligence and ability to read people • Willingness to trust • Desirable: ability to form and maintain strong account-level relationships • Desirable: experience delivering large-scale healthcare engagements • Desirable: strong healthcare-sector business network • Desirable: at least five years' experience delivering and/or selling large-scale, complex digital services (£multi-million) in a previous role • Desirable: knowledge of technology delivery and agile methodologies • Strong track record of managing and growing client accounts • Experience operating at a senior level within complex client environments • Commercial awareness and ability to identify growth opportunities • Strong leadership and stakeholder management skills • Ability to operate across delivery, commercial and strategic priorities • Public-sector experience delivering services or managing strategic client relationships within central government, local government, agencies or public bodies • Knowledge of public-sector procurement, governance and policy-driven change

🏖️ Benefits

• People-first culture • Growth and professional development support • Diverse, inclusive workplace • Recruitment accommodations and adjustments tailored to candidate needs

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