Account Management Lead

Job not on LinkedIn

🔥 16 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Lead, coach and develop NHS Solutions Partner and Clinical Effectiveness Consultant teams • Develop and embed organisation-wide account management capability and best-practice standards • Own the national account management capability strategy • Lead capability development in account planning, strategic customer engagement, environmental analysis, stakeholder mapping, influencing, negotiation, value proposition development and multichannel engagement • Develop coaching capability within field leaders and identify account management best practice • Develop and own a multi-year Account Management and System Value Capability Strategy • Lead adoption of AI-enabled customer engagement, planning, insight generation and capability development approaches • Assess organisational capability maturity and implement improvement plans • Develop and deploy system value propositions demonstrating the clinical, health economic and population health value of Pfizer medicines and solutions • Support teams in identifying opportunities to improve patient outcomes and address NHS system challenges • Lead prioritisation and deployment of NHS Solutions Partner resources • Develop and scale collaborative working opportunities and healthcare partnerships • Oversee quality, governance and impact measurement across partnership initiatives • Advise Business Unit Leadership Teams on customer engagement, account management and NHS partnership strategy • Collaborate with Commercial, Marketing, Medical, Health & Value, Learning & Development and Operations colleagues • Lead national projects improving organisational capability and customer effectiveness • Ensure adherence to the ABPI Code of Practice and Pfizer policies • Maintain governance, compliance and documentation standards

🎯 Requirements

• Significant experience within pharmaceutical account management, healthcare partnerships, market access or commercial leadership roles • Demonstrated experience leading and developing high-performing teams • Proven capability in coaching, capability development and organisational performance improvement • Deep understanding of NHS structures, Integrated Care Systems and healthcare system transformation • Strong expertise in account management principles, customer engagement and strategic planning • Excellent understanding of clinical effectiveness, health economics, outcomes data and value communication • Ability to influence senior stakeholders internally and externally • Strong strategic thinking, business planning and commercial acumen • Experience leading complex cross-functional initiatives and organisational change • Experience developing and delivering organisation-wide capability strategies and transformation programmes • Experience leading large-scale organisational change and capability improvement initiatives within matrix organisations • Demonstrated success establishing sustainable capability frameworks, centres of excellence or organisational development programmes • Confident use of AI and digital tools to enhance customer engagement, capability development and business effectiveness • Full working knowledge of the ABPI Code of Practice • Ability to translate local health system / NHS plan priorities into aligned, therapeutic-area solutions • Previous leadership experience within Clinical Effectiveness, Market Access, Account Management or Healthcare Partnership functions (preferred) • Experience of collaborative working and NHS partnership programme leadership (preferred) • Formal coaching qualification (preferred) • Experience of developing and leading national capability programmes (preferred) • Experience working across multiple therapeutic areas and business units (preferred)

🏖️ Benefits

• Flexible workplace culture supporting work-life harmony • Reasonable adjustments for applicants and employees with disabilities • Opportunities to contribute to Pfizer’s digital transformation strategy • Employee development and career support