People & Performance Program Manager

🕒 5 days ago

🏄 California – Remote

🏄 California – Remote

💵 $76k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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• Open for 6 days.
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Kasa

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🏨 Hospitality

✈️ Travel

🏠 Real Estate

💰 $40M Venture Round - Kasa Living on 2025-08

Hospitality • Travel • Real Estate

Kasa is a tech-enabled hospitality company that operates a curated collection of apartments and hotels across the United States. Kasa offers contactless/virtual check-in and checkout, a Virtual Front Desk and 24/7 virtual guest support, high-speed Wi‑Fi, pet-friendly options, and curated in-unit amenities. The company serves leisure and business travelers with short- and long-term stays, corporate housing, group bookings, and partners with multifamily property owners and hotels to provide managed stays and leasing solutions.

📋 Description

• Own a defined and evolving slate of People programs, including performance scorecards, manager training and enablement, career tracks, the annual performance cycle, and engagement measurement • Translate strategic organizational priorities into practical, well-run programs • Build repeatable and scalable systems using AI and automation • Equip managers with tools and training to coach teams, provide feedback, and develop talent • Turn People data into insights and recommendations on team health and retention risks • Build performance scorecards and manager enablement programs • Own career tracks, including leveling, competencies, progression criteria, and self-assessment tools • Connect career tracks to performance, promotion, and compensation decisions • Own the annual performance review cycle, including timelines, communications, calibration, and tooling • Design review processes, rating scales, self and peer input, and links to promotion and compensation decisions • Measure and improve performance cycle effectiveness • Own engagement measurement and the engagement dashboard • Analyze People data, track metrics, and recommend actions • Create AI-assisted workflows for candidate tracking, onboarding, benefits management, and other repetitive tasks • Deliver People data reports and measurable workflow efficiency improvements • Partner closely with the Senior People Business Partner, functional leaders, Programs and Data teams, and report to the Director of People & Performance

🎯 Requirements

• Bilingual in English and Spanish • 3-5 years of HR generalist and/or program management experience, with a track record of owning programs end-to-end • Experience building performance/engagement scorecards or People Analytics dashboards • Comfort partnering with Programs and Data teams • Experience in a high-growth, distributed, or tech-enabled environment is a strong plus • Experience with core People systems: HRIS, performance management platform, and engagement survey tools • Comfort working across multiple People tech tools • Ability to take programs from concept to repeatable systems • Clear and empathetic communication • Ability to build repeatable, documented, and scalable systems and processes • Curiosity about employee experience • Flexibility across program work and generalist support • Ability to use AI tools for repeatable People workflows • Interest in modernizing manual People workflows

🏖️ Benefits

• Remote work flexibility • Kasa Travel Credit: allowance of free stays in Kasa locations and discounts for friends and family • Equity eligibility • Bonus eligibility • Flexible PTO • 401(k) Plan • Comprehensive health insurance options • Wi-fi stipend • Cell-phone reimbursement • Home office stipend

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