Facility Manager

🕒 April 29

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Lessen

501 - 1000 employees

🏠 Real Estate

☁️ SaaS

🏢 Enterprise

💰 Debt Financing on 2023-01

Real Estate • SaaS • Enterprise

Lessen is a company that simplifies and optimizes property management through technology and a network of qualified vendors. They provide maintenance solutions for commercial and residential properties, managing repairs, capital projects, and overall asset life cycles. With a focus on streamlining processes, Lessen helps reduce maintenance costs and improve property value. Their services cater to a wide audience including commercial occupiers and residential managers, as well as offering opportunities for vendors to grow their businesses. Lessen is known for its cutting-edge solutions like Lessen360™, and its recognition as a fast-growing private software company.

📋 Description

• Manage and have ownership of the complete work order life cycle from creation to resolution including provide facilities helpdesk services • Hire and train vendors, review vendor bids and proposal and monitor and assess vendor performance Schedule, coordinate and manage outside contractors for the service completion within agreed upon SLA’s • Work cross-functionally with other teams to manage vendors in region(s); make strategic decisions about capacity planning and fulfillment of services Manage building-specific maintenance requirements, disaster recovery services as appropriate and within health, safety and environmental procedures including • Develop key client relationships; collaborate with key stakeholders in markets to devise solutions to client issues • Provide regular client status updates, if applicable • Ensure confidentiality of internal and external data • Perform ad-hoc projects and other duties as assigned Respond to client inquiries, requests and concerns for timely issue resolution and maintain on-going client communication on resolution status to ensure client satisfaction.

🎯 Requirements

• Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required • Bachelor’s degree or equivalent facilities management experience • 3 + years of facilities management experience • Experience with managing multiple vendors for day-to-day work order management and small to large capital projects • Client relationship management skills • Communication and organizational skills • Experience in facilities management, maintenance management, or building engineering, • maintenance trades, or related fields a plus

🏖️ Benefits

• Competitive compensation • Health, Dental, Vision, Life, Disability options • 401K retirement savings plan • Paid vacation, federal and floating holidays • Maternity/Paternity Pay • Career advancement opportunities • All the tools you'll need to be successful

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