Business Development Manager

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £45k - £55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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Lilli

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Lilli is a company focused on empowering independent living through the use of innovative lifestyle monitoring technology. Their non-intrusive sensors and proactive technology solutions capture patterns of behavior and daily routines, enabling caregivers to provide timely and effective support. Lilli’s mission is to enhance care while ensuring individuals can live safely and happily in their own homes. By leveraging these technologies, Lilli helps reduce residential care admissions and hospital discharge times, providing significant savings in care costs. Lilli also offers a Proactive Care Fund to assist local authorities and care boards in implementing this technology, ultimately improving the quality and cost-effectiveness of care delivery.

📋 Description

• Build revenue for Local Authority, Domiciliary Care, and Direct to Consumer portfolios • Deliver and exceed an individual revenue target • Engage with potential and existing customers to identify and win contracts • Create and manage a pipeline of new and existing business growth • Identify and source bid opportunities and manage the bid process • Manage customers through the sales process, including pilot programmes • Manage customer relationships, provide product/service support, troubleshoot issues, and resolve complaints • Identify and work with partners to accelerate revenue • Deliver product demonstrations • Support account management, growth, stakeholder management, programme planning, and execution • Act as an escalation point and follow up after issue resolution or service delivery • Ensure contracts are prepared, customer-system setup is completed, and purchase orders are received • Coordinate with departments for timely customer-order delivery and resolution • Maintain CRM records, generate reports, analyse data, and forecast revenue • Develop thought-leader knowledge of Lilli’s product, markets, and use cases • Clarify where Lilli can be deployed successfully and provide competitor and product-feature feedback • Liaise with departments on business cases, events, and product development • Represent Sales at internal events

🎯 Requirements

• 5+ years’ experience in Business Development roles in a Health or Social Care environment • Degree level qualified and/or relevant experience • Excellent verbal and written communication skills • Excellent presentation skills and customer-facing experience • Proficiency with customer service software, CRM systems, and basic computer applications • Experience building revenue through cold calling and account management • Experience creating and executing account and sector plans • Experience using cloud-based CRM systems, Microsoft products, and other tools • Strong problem-solving abilities • Patient and empathetic attitude • Ability to multitask in a fast-paced environment • Detail-oriented with good organisational skills • UK driving licence and willingness to travel when required • Deal-focused, customer-centric approach • Ability to solutionise in challenging situations • Team-player attitude and good interpersonal skills • Willingness to learn and adapt to procedures or technologies • Positive attitude and ability to form new relationships • Excellent time management • Comfort with cold calling potential clients

🏖️ Benefits

• £500 a month Car Allowance • Monthly phone allowance • Flexible working hours • Everything needed to set up a home workspace • Regular company gatherings to collaborate, review, plan, and celebrate • Supportive and inclusive working culture • Unlimited Work Away from Home days • 28 days’ annual leave + bank holidays • Health Cash Plan • Electric Car Scheme