Senior Account Director

🕒 April 22

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Lucid Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

💊 Pharmaceuticals

🔬 Science

B2B • Pharmaceuticals • Science

Lucid Group is a global strategic communications and consulting agency specializing in the life sciences and healthcare sectors. With roughly 500–600 specialists across multiple locations, the firm delivers strategy consulting, scientific and medical communications, and commercial communications to pharmaceutical and healthcare organizations, supporting clinical development, medical affairs, asset commercialization, and stakeholder engagement. Lucid emphasizes data- and science-driven approaches to shape clinical standards, build consensus guidelines, and drive market growth for its clients.

📋 Description

• Serve as the senior strategic partner and trusted advisor, building long-term, resilient client relationships grounded in insight, alignment, and proactive support • Communicate a compelling vision for accounts, ensuring clients feel confident in your recommendations and Lucid’s ability to deliver • Anticipate client, market, and organisational shifts, adapting strategies to stay ahead and create long-term value • Influence client stakeholders with clarity and conviction, providing counsel on complex decision-making and risk-aware choices • Lead multiple programmes and workstreams, ensuring high-quality, strategically aligned outputs delivered on time and on budget • Collaborate with the project management function to establish optimal ways of working to reduce friction, improve efficiency, and elevate client experience • Facilitate project reviews to recognise excellence and identify growth opportunities for future work • Translate brand and portfolio strategy into insight-driven account plans that guide team focus and client impact • Shape narratives and programme designs grounded in scientific, behavioural, and commercial understanding • Champion continuous innovation, leading the development of forward-thinking solutions, content, and engagement approaches • Use data literacy to guide strategic recommendations, helping clients draw meaningful insights from evidence • Drive organic growth by identifying opportunities, expanding partnerships, and strategically positioning Lucid capabilities • Lead pitch development and delivery, mobilising cross-functional teams to produce compelling, insight-led proposals • Build strong networks within and beyond the client organisation to influence decisions and secure new opportunities • Lead the financial management of accounts, ensuring accuracy of forecasting, strong margin performance, and robust revenue delivery • Apply sound commercial decision-making to balance risk for both the client and Lucid • Drive accountability across teams to ensure financial targets are met and value is delivered • Lead a cross-functional team to drive excellence and best-practice ways of working • Mentor and coach team members, creating conditions for autonomy, accountability, and professional growth • Role-model behaviours that foster equity, inclusion, psychological safety, and active listening • Provide constructive feedback that builds confidence, capability, and performance • Set standards for excellence and align teams around strategic objectives, clear priorities, and effective time management • Lead through change with empathy, resilience, and transparency

🎯 Requirements

• Experience within the medcomms/healthcare industry • Extensive experience within an account management, partnership focused role • Experience in delivering presentations • Experienced in coaching, mentoring or managing others • Experience driving and leading teams • Experience working in a fast paced environment • Experience in creating innovative strategic programs for clients and big picture thinking • Experience in building and maintaining strong client partnerships • Experience problem solving and providing solutions • Life Science degree

🏖️ Benefits

• Discretionary bonus scheme; • Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment); • Cycle to work scheme; • 25 working days holiday, 1 Celebration Day of your choice, 4 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time); • Flexible holiday buy and sell scheme; • Family friendly policies; • Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme; • 4x basic salary life assurance cover; • Medicash Healthcare Cash Plan (Level 1 company cover); • Season Ticket Loans; • Regular incentive schemes aligned to individual and team performance;