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Services Sales Manager, EMEA

Job not on LinkedIn

🔥 5 minutes ago

🌐 United Kingdom, Germany, +3 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

Where this job comes from

Posted on M-Files's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of M-Files

M-Files

501 - 1000 employees

Founded 2009

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.

📋 Description

• Scope, price and present implementation services, managed services and premium support as an integrated part of new customer deals and expansion opportunities • Proactively identify new services opportunities within the existing customer base and work with Sales to close them • Partner with Direct Sales to understand customer needs and tailor service offerings • Work closely with the Services customer team to identify value-driven proposals • Ensure every service package is accurately scoped and priced for maximum customer value and optimal time-to-value • Build strong customer relationships that uncover additional service needs • Track and report on the services sales pipeline and outcomes • Stay up to date on M-Files’ evolving services portfolio and market trends in EMEA • Build a healthy services pipeline across the region within six months • Become a trusted partner to Sales and Services, with proposals that consistently win and deliver value within twelve months

🎯 Requirements

• 3+ years of experience selling professional services, implementation projects or managed services in SaaS, enterprise software or IT consulting • A track record of meeting or exceeding targets, with examples you can share • Experience with consultative, value-based selling to business and IT decision-makers, including senior stakeholders • Skill in scoping and pricing services deals, including working from effort estimates, writing SoWs and protecting margin • Experience selling services into an existing customer base (upsell and cross-sell) alongside new-business deals • Solid understanding of cloud and SaaS implementations, integrations and the typical project lifecycle, and the ability to discuss solutions credibly with delivery and technical teams • Experience with CRM tools (such as Salesforce), pipeline management and forecasting • A proactive, self-driven approach: you are comfortable picking up the phone and reaching out to customers • A team-player mindset, with the ability to work closely with both Services and Sales • Strong communication, negotiation and presentation skills • Fluency in English • Background in content management, document management, workflow automation or AI-driven information management (nice to have) • Additional European languages, for example German or a Nordic language (nice to have) • Candidates must already reside in and have valid work authorization for the country in which they will be employed; relocation or visa sponsorship is not available

🏖️ Benefits

• An international team of top performers • An inclusive and dynamic culture, both virtual and in person • The opportunity to contribute to our success and growth globally • Flexible work/life balance • A competitive compensation and benefits package

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