Account Manager II

🕒 September 21

🏢🏡 New York City – Hybrid

💵 $74k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 55 days.
• Jobs at this company usually fill in 45 days.

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Meltwater

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Meltwater is a leading company specializing in media intelligence and social data analytics. Its platform provides businesses with tools to monitor media, understand consumer trends, and manage social media through AI-driven insights. Meltwater's comprehensive suite of services includes media relations, social listening, influencer marketing, and sales intelligence, aimed at empowering companies to make data-driven strategic decisions and improve marketing and PR outcomes. With a focus on providing robust data sets and transforming them into actionable insights, Meltwater supports global brands in navigating and thriving in the media landscape.

📋 Description

• Manage, renew, and foster growth within assigned accounts after transition from the Client Acquisition team • Drive sustainable, long-term account growth while overseeing renewals with support from Customer Success and Renewals teams • Develop customized account plans and strategies to optimize customer retention and stimulate account growth • Identify and pursue expansion opportunities, including upselling and cross-selling • Collaborate with Customer Success to drive ongoing engagement and solution utilization • Partner with Renewals Representatives to ensure account retention and negotiate pricing agreements • Cultivate relationships with key stakeholders to drive engagement and satisfaction • Monitor customer usage patterns to inform renewal and product expansion strategies • Implement proactive sales processes to counter competitive threats during renewal negotiations

🎯 Requirements

• Bachelor's degree or higher is preferred • Minimum of 3 years tenure in account management is desired • Established track record in account management, growth, and renewals within the software or SaaS domain • Strong strategic thinking and execution capabilities, with a focus on customer retention and growth • Ability to develop effective account plans and strategies aligned with customer goals • Proactive approach to identifying and driving expansion opportunities within accounts • Refined communication and collaboration abilities to engage with Client Success and Renewals teams • Results-oriented mindset focused on achieving growth targets and customer satisfaction • Excellent written and verbal communication skills in [Language] and English • Willingness to work a hybrid schedule, with 3 days per week in the office • Ability to legally work in the country of hire

🏖️ Benefits

• Comprehensive paid time off • 401K matching • Life insurance • Commuter benefits • Parental leave plans • Medical, dental, and vision options • Collaborative, transparent and fun loving office culture • Accelerated professional development and growth programs

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