Product Support Engineer

Job not on LinkedIn

🔥 8 minutes ago

🌐 United Kingdom, Ireland – Remote

🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote

💵 £50k - £60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercury Hampton

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏭 Manufacturing

📦 Logistics

🏗️ Construction

Manufacturing • Logistics • Construction

Mercury Hampton is a multi-award-winning consultancy specializing in executive appointments, talent acquisition, leadership assessment, and performance transformation. The company provides a range of services including pre-hire talent intelligence, on-hire talent acquisition, executive search, permanent recruitment, and development programs post-hire. Mercury Hampton serves various industries such as engineering, manufacturing, and infrastructure, utilizing advanced technology and data to inform hiring and development decisions. With a focus on enhancing culture, people, and performance, they provide global talent intelligence solutions tailored to client needs.

📋 Description

• Install, commission and support specialist equipment across customer sites • Diagnose and resolve electrical, hydraulic and mechanical faults • Provide technical support to customers, dealers and field service teams • Conduct machine inspections, investigations and root-cause analysis • Support product testing, validation and development projects • Deliver product demonstrations and customer training • Produce service reports and technical documentation • Support warranty investigations and corrective actions • Liaise with engineering teams to improve product performance and reliability • Promote best practice and deliver a first-class customer experience

🎯 Requirements

• Apprenticeship or recognised qualification in Engineering, Plant, Agricultural Machinery, Automotive or a related discipline • Experience servicing, maintaining or supporting mobile plant, construction equipment or heavy machinery • Knowledge of CAN Bus systems and electro-hydraulic controls • Experience with excavator attachments, tiltrotators, quick couplers or related equipment • Strong diagnostic skills covering electrical, hydraulic and mechanical systems • Ability to interpret electrical schematics and hydraulic diagrams • Experience dealing directly with customers and end users • Full UK driving licence • Willingness to travel throughout the UK and Ireland

🏖️ Benefits

• Company car • Home working • Permanent employment • Product training and customer training opportunities

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