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Partner Risk Delivery Lead

🔥 8 minutes ago

🇬🇧 United Kingdom – Remote

💵 £41.3k - £52.3k / year

⏰ Full Time

🟠 Senior

🎲 Risk

Where this job comes from

Posted on Monzo Bank's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Monzo Bank

Monzo Bank

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

📋 Description

• Operate the Partner Risk Management framework set by the Partner Risk Manager • Maintain records of partner risks, controls, requirements, evidence, owners, actions, subcontractors and dependencies • Support RCSAs and other risk assessments by gathering evidence and maintaining the partner risk position • Coordinate control reviews, evidence updates, assurance activity, resilience testing, reporting and remediation deadlines • Deliver proportionate control reviews and identify unclear, outdated or ineffective controls • Maintain risk indicators, control status, evidence refresh dates and thresholds • Coordinate TPRM supplier assurance activity and gather operational evidence • Work with partner account teams and risk leads to explain requirements, review controls and drive actions to completion • Conduct operational checks during partner visits and independently complete detailed operational risk reviews • Maintain evidence for TPRM assessments, second line reviews, Internal Audit, External Audit, compliance assurance and regulatory requests • Manage partner risk issues, control gaps, assurance findings and remediation actions • Own detailed risk workstreams for material partner-caused or partner-wide incidents • Escalate control failures, missed commitments, repeat issues and remediation barriers • Support contract amendments, renewals, change controls, onboarding, service changes, transitions and exits • Support partner operational resilience plans, exercises and testing • Produce reporting for partner risk governance • Collaborate with Relationship Management, Strategic Partner Programmes and Delivery, Operations, TPRM, Legal, Procurement, Data Protection, Security and Finance • Optimise risk records, monitoring, evidence collection, control reviews and remediation tracking • Implement agreed changes to risk processes, tools and ways of working

🎯 Requirements

• Essential experience building effective relationships with external partners and working directly with partner account teams, risk leads and operational leaders • Ability to travel within the UK and internationally when required • Ability to complete operational risk reviews in different cultural and operating environments • Strong organisation and planning skills • Ability to manage multiple reviews, actions, evidence requests and deadlines • Ability to independently own work through its full lifecycle • Excellent attention to detail and judgement when assessing information and evidence • Curious and investigatory mindset • Willingness to challenge colleagues and partner stakeholders constructively • Clear written and verbal communication skills • Ability to understand frameworks, controls, policies and contractual requirements and translate them into delivery expectations • Strong analytical skills • Consistent and methodical approach to maintaining records, evidence, trackers and reporting • Ability to work across teams, partner locations, countries, time zones and operating environments • Proactive problem-solving approach • Genuine interest in risk and controls and willingness to build technical knowledge

🏖️ Benefits

• Incentive awards • Benefits package • Distributed working within the UK • Home working setup support • MacBook provided to all employees • Extra work-from-home setup support for fully remote workers • Ad hoc meetings in London • Flexible recruitment process around candidate availability

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