Creative Operations Manager

🕒 4 days ago

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of MOTHER ROOT ✸

MOTHER ROOT ✸

WebsiteLinkedIn

1 - 10 employees

Founded 2018

🛍️ eCommerce

👥 B2C

🧘 Wellness

eCommerce • B2C • Wellness

MOTHER ROOT ✸ is a UK-based brand that produces non-alcoholic, apple-cider-vinegar–activated aperitifs and mixers made from a small number of natural ingredients. The company sells its bottled beverages direct-to-consumer through a Shopify e-commerce store, emphasizes gut-friendly and wellness benefits, provides recipes and lifestyle content, and positions its products as a sophisticated alcohol-free alternative for evening drinks.

📋 Description

• Run the engine that turns briefs into the creative that sells bottles. • Reporting to the Head of Brand and Campaigns, you’ll own how creative gets made: how briefs come in, how they’re prioritised, who works on them, on what timeline, on what budget, against what success measure, and how learnings come back into the next brief. • You sit between Growth, Brand and Campaigns, and the people who make the work: designers, video and motion editors, photographers, producers, the Creative Strategist, and the Co-Creative Leads themselves. • Own creative throughput and on-time/on-budget delivery as your scorecard. • Own the single intake process. Every paid, email, organic, web, retail and PR creative request comes through you. • Triage and route briefs to the right team based on type, urgency, complexity and capacity. • Own the performance creative pipeline end-to-end: paid social, paid search creative variants, display, affiliate and partnership assets. • Manage the freelance roster: designers, photographers, DPs, motion editors, producers, stylists.

🎯 Requirements

• A creative operator who has lived in performance creative. • You’ve sat next to a performance team and shipped paid social, email, and digital campaign creative at volume. • Fluent in workflow tools. Particularly Notion (databases, views, automations, templates), Claude and Slack automations. • Brilliant at sizing creative work. You can scope a project with designers, video and motion editors, and production teams before it kicks off. • You’ve sat in pre-pro and on photo shoots, so you know what a realistic call sheet looks like. • A prioritisation engine. You can hold five conflicting briefs in your head, surface the trade-offs in one sentence, and get a clean decision out of two strong creative leads. • Operationally precise. Budgets reconcile. Invoices get paid. Day rates are documented. Freelancers come back because you’re a pleasure to work with.

🏖️ Benefits

• Share Options Programme • Hybrid working: 3 x a week in office (Mon, Tues, Thurs) & 2 from home • Annual Leave: 25 days per year • Summer Hours: Early finish Fridays (June–August) • Work From Anywhere: Up to 2 weeks per year • Pension: 5% matched contribution • Cycle Scheme: Bike or Lime/Forest Pass • Personal Development: £300 annual allowance for approved training • Wellbeing Support: Access to Spill app & Heka allowance (£40/month) + birthday/work anniversary boosts • Annual Team Trip: Gastronomical & wellbeing-focused team away trip • Parental Leave: Competitive maternity/paternity package • Lots of free Mother Root

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