myKaarma
SaaS • B2B • Fintech
myKaarma is an end-to-end SaaS platform for automotive dealerships that streamlines fixed-ops workflows, customer communications, scheduling, mobile check-in, video multipoint inspections, loaner and transportation management, and payments/surcharging. The company provides AI-powered tools to automate outreach and inbound communications, APIs and integrations with OEMs and partners, and payment processing features to simplify reconciliation and reduce fees.
51 - 200 employees
Founded 2012
☁️ SaaS
🤝 B2B
💳 Fintech
Tier 2 Technical Support Engineer
October 29
myKaarma
SaaS • B2B • Fintech
myKaarma is an end-to-end SaaS platform for automotive dealerships that streamlines fixed-ops workflows, customer communications, scheduling, mobile check-in, video multipoint inspections, loaner and transportation management, and payments/surcharging. The company provides AI-powered tools to automate outreach and inbound communications, APIs and integrations with OEMs and partners, and payment processing features to simplify reconciliation and reduce fees.
51 - 200 employees
Founded 2012
☁️ SaaS
🤝 B2B
💳 Fintech
📋 Description
• Diagnose tickets escalated by Tier 1 using application logs and analyzing business data • Collaborate with Engineering team for solving high-priority issues • Collaborate with Product teams for higher priority issues • Contribute to building internal software
🎯 Requirements
• Bachelors in Engineering or Computer science • Proficiency in writing and understanding SQL queries • Ability to read and analyze code • Strong debugging and problem-solving skills • Strong understanding of any one object-oriented language • Quick learner and willing to dive into new technologies and contexts • Competency in writing code in Java (nice to have) • Familiarity with SQL and NoSQL databases (nice to have) • Experience to microservices architecture, Spring Boot, and RESTful APIs (nice to have) • Experience with debugging tools, Postman, and Jira for ticket tracking (nice to have)
🏖️ Benefits
• Comprehensive medical, dental, vision, life, and disability benefits • Wellness and telework stipends • Generous vacation time • Dog-friendly offices • Unlimited snacks or refreshments onsite
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