Junior Compliance Analyst

🔥 9 minutes ago

🇬🇧 United Kingdom – Remote

💵 £28k - £32k / year

⏰ Full Time

🟢 Junior

🚔 Compliance

👻 Ghost score 0%

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Logo of Natterbox

Natterbox

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

Natterbox is a native Salesforce contact center solution that helps businesses create connected, frictionless customer experiences across voice, messaging, and video. The company enhances customer interactions through AI-powered technology, allowing companies to deliver hyper-personalized customer journeys. Natterbox aims to boost efficiency, reduce call abandonment, increase sales pickup rates, and improve productivity, all while maintaining high levels of customer trust and satisfaction. The platform integrates seamlessly with Salesforce and Microsoft Teams, offering flexibility and comprehensive telephony solutions tailored for various industries including financial services, retail, and recruitment.

📋 Description

• Collect and organise technical control evidence across ISO 27001, HIPAA, and PCI DSS frameworks • Liaise with internal technical teams to track vulnerability remediations • Schedule periodic penetration testing • Coordinate regular user access reviews • Assist with customer security questionnaires, vendor assessments, and technical RFI documents • Support the compliance team during technical security incidents by capturing technical details • Feed incident details into data breach assessment workflows and regulatory reporting timelines • Maintain governance records, administrative filings, risk registers, and standard operating procedures • Support the rollout of internal security training • Work closely with the Head of Compliance & Regulatory to translate platform architectures, technical controls, and operational processes into audit-ready compliance evidence

🎯 Requirements

• Ability to communicate effectively with technical software engineers and translate complex technical security concepts into clear, formal compliance documentation • Exceptional organisation, documentation, and record-keeping skills with an analytical mindset • Ability to build positive working relationships across internal business, technical, and compliance teams • Desire to continuously learn and develop hands-on exposure across information security, data protection, and cloud governance frameworks • A formal qualification such as a degree, diploma, or certification in Data Protection, Cybersecurity, Law/GRC, or demonstrable equivalent practical experience in a similar role • Foundational, structured understanding of IT systems, information security principles, and cloud architectures • Direct experience or a clear understanding of collecting, verifying, and organising technical compliance evidence within repositories such as Confluence or SharePoint • Permanent Right to Work in the UK • Must not require visa sponsorship

🏖️ Benefits

• 25 days holiday increasing to 30 days after 2 years (plus bank holidays) • Access to Perkbox, including retail discounts, wellness perks, and monthly freebies • Auto enrol pension • Private Health care after probation

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