Implementation Consultant – Housing

🔥 5 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Offer expert guidance in implementing NEC Housing system modules, particularly Service Charges and/or Rent Analytics, focusing on system configuration and build • Deliver engaging and effective training sessions remotely and occasionally on-site to customers and internal teams • Provide advice and best practice to current NEC Housing customers • Ensure consultancy and training activities achieve positive customer feedback • Create and maintain training courses, user guides, and solution design manuals • Collaborate with customers via Teams, including recorded training sessions, and adapt delivery styles to different audiences • Stay up to date with Social Housing Management developments and incorporate them into training and consultancy • Work with skilled consultants initially to shadow and complete aspects of the work before independently delivering end-to-end customer projects • Be available for occasional UK travel to customer or company sites

🎯 Requirements

• In-depth expertise in Service Charges and/or Rent Analytics processes using Housing Management Software • Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build • Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences • Strong communication and presentation skills, with the ability to simplify complex concepts for end users • Proficiency in creating and maintaining training materials, including courses and solution design manuals • Ability to manage multiple projects once proficient with the system • Experience in creating, configuring, and implementing wider NEC Housing system modules (desirable) • Familiarity with adult learning principles and training delivery best practices (desirable) • Pre-existing right to work and travel within the UK; documentary evidence required • Satisfactory vetting, references, and occupational health checks required; DBS check may also be required depending on the role

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% • A selection of flexible benefits to suit your individual needs • Free access to LinkedIn Learning with over 15,000 courses

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