Product Certification Specialist

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NMI

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

☁️ SaaS

Fintech • Payments • SaaS

NMI is a leading global embedded payments enablement platform that provides a comprehensive, all-in-one solution for accepting and managing payments. Their platform is designed to support a variety of payment methods, including online, in-person, mobile, and self-service transactions. NMI offers flexible and feature-rich payment gateways, merchant relationship management solutions, and fraud defense tools. Serving independent sales organizations, banks, software developers, and payment facilitators, NMI helps its partners grow by simplifying the complexities of payment processing and offering a scalable and unified payments experience. With over 20 years of experience, NMI connects over 237,000 devices and processes over $200 billion in payment volumes annually. Their innovative approach and focus on flexibility and modularity make them a strategic partner in the evolving fintech landscape.

📋 Description

• Own the gateway-to-processor certification pipeline end to end, maintaining a single, current source of truth for every open and upcoming certification across processors and acquirers, including status, owner, target dates, and outstanding test cases. • Take ownership of processor and acquirer certification relationships, acting as the primary point of contact and building the working rapport that gets NMI prioritised when certification queues are long. • Negotiate test scope with processors, scoping certification suites down to what is genuinely required, challenging redundant or non-applicable cases, and reducing certification burden without compromising correctness or compliance. • Proactively identify certification blockers and schedule risk, driving each open certification to completion as quickly as the external party will allow. • Escalate and clear third party blockers, chasing responses, escalating through the right channels, and removing dependencies before they become delivery risk. • Clearly articulate certification status, timelines, and trade-offs to engineering, product, and enterprise sales stakeholders, so certification timing feeds directly into deal and delivery planning. • Partner closely with the Protocols engineering team to sequence certification against development, surface issues early, and ensure test failures are triaged and resolved quickly. • Drive improvements in how certification is tracked, forecast, and reported, raising the visibility and predictability of the pipeline over time. • Ensure certification work adheres to the relevant card network rules and compliance standards (e.g., PCI, card scheme mandates) throughout. • Contribute to preventative improvements, capturing lessons from stalled or delayed certifications and feeding them back into how the team plans future work.

🎯 Requirements

• Bachelor's degree in a relevant field, or equivalent practical experience. • Minimum of 5 years of experience managing technical projects or external partner relationships in a commercial environment, ideally in payments or a comparable regulated, integration-heavy domain. • Strong understanding of how payment gateways, acquirers, and processors fit together, and of the certification process that connects them. • Ability to read and reason about certification specifications and test cases well enough to negotiate scope credibly with processor teams. • Familiarity with major processors and acquirers (e.g., TSYS, Fiserv, Worldpay, Barclaycard, Elavon) strongly preferred. • Knowledge of card network rules and payment compliance standards (e.g., PCI, Visa, Mastercard, and Amex mandates) preferred. • Proven ability to manage multiple concurrent workstreams and keep a complex pipeline organised, current, and visible to stakeholders. • Proven ability to manage external relationships and escalate effectively, pushing partners to move faster while preserving the relationship. • Strong problem-solving skills, with the ability to anticipate blockers and proactively address them before they affect timelines. • Excellent communication skills, capable of explaining certification status and trade-offs to both technical and non-technical stakeholders. • Comfortable operating in high-stakes environments where reliability, security, and compliance are paramount.

🏖️ Benefits

• Annual bonus scheme dependent on individual and company performance • Annual salary of £40,000 - £50,000 • 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days) • Workplace pension scheme • Private medical insurance (upon 30 days of employment) • 7 hours per day, 35 hours per week • A remote first culture • Great work-life balance with our Flexi-time policy • Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave). • A chance to develop with an allocated company training budget • Bike2Work Scheme • Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets • A strong commitment to employee wellbeing including mental health first aiders • Employee referral scheme with generous financial reward • Bonusly colleague reward scheme