
201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
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201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
• Own the strategy for recruiting and developing strategic partners across the UK region • Build a partner-sourced and partner-influenced pipeline contributing to UK revenue targets • Enable, certify, and equip partners to position and sell Omilia's platform • Own the health and performance of the UK partner portfolio, including business reviews and joint planning • Manage partner relationships end-to-end as the primary point of contact • Track and report partner activity and co-sell opportunities to the VP of Sales, UK • Identify, evaluate, and recruit system integrators, technology alliances, and CCaaS partners • Negotiate and manage partnership agreements with Legal and Finance • Design and deliver partner onboarding, training, and certification programs • Develop joint go-to-market plans, co-marketing, and joint pipeline generation activities • Coordinate with Sales on partner-sourced and partner-influenced deals • Work with Solutions Consulting on technical enablement for implementations • Organize and lead regular partner business reviews • Monitor partner KPIs and take corrective action • Represent Omilia at partner and industry events across the UK • Maintain partner and opportunity data in CRM and partner management systems • Report partner pipeline, revenue contribution, and program health to the VP of Sales, UK
• Proven experience in partner, channel, or alliance management within B2B SaaS, CCaaS, or enterprise technology • Experience operating in the UK market • Fluency in English (written and spoken) • Demonstrated ability to build and manage joint business plans with technology or systems integrator partners • Strong relationship management and negotiation skills, including commercial contract experience • Ability to work cross-functionally with Sales, Marketing, and Solutions Consulting • Experience with CRM and partner management tools • Disciplined pipeline and reporting habits • Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience • Existing network of system integrators or technology partners within banking, insurance, healthcare, or utilities in the UK • Familiarity with contact center technology, CCaaS platforms, or conversational AI solutions • Experience building a partner program from an early stage in a scale-up environment • Additional regional language skills relevant to the UK market
• Fixed compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace
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