OneSource Virtual
501 - 1000 employees
Founded 2008
🤝 B2B
☁️ SaaS
💸 Finance
💰 Series B on 2015-06
B2B • SaaS • Finance
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
VP, Technology Operations
Job not on LinkedIn
🕒 May 30
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OneSource Virtual
501 - 1000 employees
Founded 2008
🤝 B2B
☁️ SaaS
💸 Finance
💰 Series B on 2015-06
B2B • SaaS • Finance
OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.
📋 Description
• Serve as the organizational voice on quality outcomes • Own the feedback loop between production failures and responsible development teams • Identify quality leakage points across the SDLC • Define, track, and report key quality metrics • Partner with Engineering leadership to establish a development culture • Define and own the organizational standard for technology planning • Serve as the permanent owner of IT operational processes • Own the end-to-end incident management lifecycle across departments • Build and maintain stakeholder communication templates and distribution standards
🎯 Requirements
• 10+ years of technology leadership experience • at least 5 years in a senior role within a high-volume enterprise environment • demonstrated experience owning and maturing operational processes across incident management, RCA, and technology planning in organizations of 75+ engineering staff • experience driving quality culture changes in engineering organizations • proven ability to influence peers at the VP level without direct authority • experience building communication frameworks and stakeholder notification standards for production incidents in regulated or customer-facing environments • track record of building planning cadences that persist and evolve after initial rollout • strong communication skills
🏖️ Benefits
• values-based culture • upward mobility • professional development with opportunities of all kinds
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