
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🏢 Enterprise
eCommerce • SaaS • Enterprise
parcelLab is a global enterprise post-purchase software provider, focusing on enhancing customer experience and business operations after the purchase. The platform offers end-to-end solutions for personalized order tracking, returns management, customer engagement, and data-driven decision-making. By streamlining post-purchase communications and processes, parcelLab helps brands reduce operational costs, increase revenue, and boost customer loyalty. Their services cater to industries like fashion, electronics, and beauty, providing integrations that enhance efficiency and customer satisfaction. Parcelling more than just orders, parcelLab ensures seamless post-purchase experiences for over 800 brands and 350+ carriers worldwide.
🕒 May 5
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51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🏢 Enterprise
eCommerce • SaaS • Enterprise
parcelLab is a global enterprise post-purchase software provider, focusing on enhancing customer experience and business operations after the purchase. The platform offers end-to-end solutions for personalized order tracking, returns management, customer engagement, and data-driven decision-making. By streamlining post-purchase communications and processes, parcelLab helps brands reduce operational costs, increase revenue, and boost customer loyalty. Their services cater to industries like fashion, electronics, and beauty, providing integrations that enhance efficiency and customer satisfaction. Parcelling more than just orders, parcelLab ensures seamless post-purchase experiences for over 800 brands and 350+ carriers worldwide.
• Build and own a healthy enterprise pipeline across a defined region or account set • Lead senior-level, consultative conversations focused on business outcomes • Run deep discovery and translate customer challenges into clear value stories • Build ROI-driven business cases and commercial proposals • Navigate complex buying groups, legal and procurement processes • Coordinate internal teams to move deals forward • Forecast accurately and communicate clearly with sales leadership
• Strong experience selling B2B SaaS at enterprise level • Proven success selling into large retailers or consumer brands • Track record of closing complex, high-value, multi-stakeholder deals • Comfortable owning pipeline generation alongside SDR support • Commercially sharp, with experience building value-based business cases • Familiar with structured sales methodologies (e.g. MEDDICC) • Clear, confident communicator with senior executive presence • Bonus points if you have: • Success selling into US markets. • Experience in ecommerce, CX, martech or logistics tech • Scale-up experience • Additional European languages
• Be part of a fast-growing SaaS company backed by strong investors and global brands • Learn from a world-class sales team and progress your career in a high-impact role • Competitive compensation and commission structure • Remote-first culture with flexible work environment • Collaborative, inclusive, and ambitious culture • Plenty of room for your own ideas...space to try, fail and learn! • Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities • Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs • Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses and available budgets for further training • Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health • Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites • Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!
Apply Now🕒 May 5
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